Customer Service Associate- Distribution

7 months ago


Edmonton, Canada The Brick Full time

Is this job for you?:
Do you believe in putting the customer first?

Do you love to solve problems and create solutions?

**WELCOME HOME**

The Brick is actively seeking to expand our service team. We need enthusiastic people with a great customer focused attitude The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous distribution Centre

**Responsibilities**:

- Answer incoming calls and assist both internal and external customers with outstanding customer service
- Generate reports and identify discrepancies in data
- Create service work orders
- Prepare operating reports and provide administrative support for various departments including Distribution Centre management
- Assist in the training of new associates
- Data entry and general office duties

Qualifications:

- High school diploma or equivalent
- Previous experience in a warehouse environment is an asset
- Excellent written and verbal communication skills
- Ability to provide exceptional customer service in a fast paced environment
- Punctuality and dependability is a must
- Team player with a positive attitude
- Attention to detail
- Flexibility to work a variety of shifts, including evenings and weekends, as required

Why The Brick?:

- Flexible “employer-paid” benefits including Health, Dental and Paramedical Services for you and your family
- Competitive pay
- Paid training
- Career progression program
- Access to free personal development training
- Employee discounts & Personal "Paid" days off
- Recognition, incentives, prizes and giveaways
- Be a part of Canada’s largest home furnishings retailer
- We welcome all abilities to apply.

We thank all those who apply; however, only those applicants chosen for an interview will be contacted.


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