Branch Care Coordinator

2 weeks ago

Calgary, Canada Respiratory Homecare Solutions Full time

Respiratory Homecare Solutions (RHS Canada) is an accredited, Canadian health care company that delivers premium health care services to treat sleep apnea and oxygen patients. RHS offers patient education, sleep apnea testing, CPAP treatment, long-term support and home oxygen therapy. We strive to exceed expectations and support our patients to change their lives for the better.

**How will you CONTRIBUTE and GROW?**

Respiratory Homecare Solutions is a Canadian home healthcare subsidiary of Air Liquide, the world leader in gasses, medical technologies and services for Industry and Healthcare. RHS empowers patients who have sleep apnea or require home oxygen therapy through ongoing respiratory support and compliance.
RHS is currently recruiting for a highly energetic and motivated full time Care Coordinator in Calgary.

The Care Coordinator provides customer support by answering incoming calls and placing outbound calls pertaining to Sleep Apnea treatments, Oxygen and other respiratory services. As necessary, contacting referral sources and customers to obtain further information to update and complete the electronic patient file.

RHS is currently recruiting a highly energetic and motivated Branch Care Coordinator for our Calgary branch. The Branch Care Coordinator provides support in the branch as it pertains to oxygen, PAP, and related therapeutics and diagnostics.
- Provides helpful, friendly service to customers by providing general information, and directing telephone and walk-in inquiries to appropriate staff members.
- Assist with sales and maintenance of respiratory products, services, and inventory for the branch.
- Provides information/literature to prospective clients.
- Creates walk-in appointments for therapeutics and books follow-up appointments for the branch.
- Provides assistance and answers questions for clients regarding funding programs and insurance requirements.
- Assists healthcare professionals with the completion of necessary administrative functions and documentations.
- Assists in the management of equipment - including warranty, maintenance and repair for internal assets, as well as customer owned medical devices and other products.
- _________Are you a MATCH?
- **Here is what you will need**_
- College Certificate/Diploma or Equivalent
- 1-2 years of experience in a Call Center or in Office Administration
- Computer literate in Microsoft Office and Google Suite, with strong data entry skills.
- Able to work flexible hours and provide service to our customers for extended hours.
- Willing to get certified in sleep (CPSGT) course will be provided.
- **What’s in it for you**_
- Competitive total rewards: Salary, bonus, flex benefits & pension plan
- Work/life integration: From standard hours to personal time off
- Inclusive workplace: Bring your whole self to work as you learn and grow
- Meaningful work: Do work that matters
- Culture of safety: We weave safety and wellness into all that we do
- **Additional Information**_

**Our Differences make our Performance**

At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

**Job Types**: Full-time, Permanent

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