Fulltime Volunteer Coordinator

Fulltime Volunteer Coordinator Position

Volunteers are not just volunteers at Huron Hospice. We have 140 volunteers who are an integral part of our care team in roles including board directors, home hospice visitors, residence hospitality, building maintenance and cleaning, gardening, fundraising, quality committee, music care, grocery shopping, spiritual care, pet therapy, correspondence, grief group facilitation, hairdressing and more. We are looking for an energetic, kind and skilled volunteer coordinator to lead these teams.

Over the past 30 years we have supported a few thousand people in the county with home hospice and grief services. Since opening the residence in 2018, we have served almost 300 individuals and their families there. Huron Hospice Bender House is located on a tranquil 12-acre rural estate just west of Clinton with a reflection pond out front and a 5-acre woodlot out back. Have a look at this short video tour to view the property and the residence.

Although the setting helps, in the end, it is the care that matters most in our community and residence services. Over 40 of our volunteers are trained to visit and support people in their homes as they live with life-limiting illnesses. Residents and their families can’t believe the quality of care they get as our four-bed residence (we will have expanded to six beds by August) is staffed around the clock by an RN and RPN with further support from many volunteers. Have a listen to Bill as he describes what it was like when he and his wife, Joyce, were with us.

The primary role of the Volunteer Coordinator will be the recruitment, screening, orientation,

education, support, evaluation and recognition of volunteers in support of hospice programs

and services.

POSTED May 2, 2024

CLOSING May 24, 2024

INTERVIEWS Wednesday, May 29

HOURS 40 hours per week

COMPENSATION $29.05/hour, good benefits package, 3 weeks of vacation

LOCATION It is expected that most work hours will be based from the Hospice office

REPORT TO Executive Director

RESPONSIBILITIES
- Recruit, screen, orientate, educate, support, recognize, evaluate, maintain records for all volunteers
- Provide annual reviews to each volunteer
- Ensure Huron Hospice meets all legal requirements related to the service of volunteers and the clients they support
- Receive and review referrals to home hospice program and match volunteers to new clients
- Develop and monitor care plans for community hospice clients
- Maintain statistics required for reports to Ontario Health and Board of Directors
- Ensure InfoAnywhere database information is current
- Participate in the development and implementation of the annual operating plan supporting the board’s strategic plan
- Ensure the organization’s volunteer policies are current and implemented
- Identify adequate resources for programs within the limits of the organization’s budget
- Be responsive to client and volunteer concerns, complaints & compliments
- Adhere to all safety protocols
- Take care to represent Huron Hospice well when engaging with the public in any meetings and communications
- Participate on external and internal committees as approved by the Executive Director
- Have a working knowledge of HPCO guidance documents and current Hospice/Palliative Care standards of practice/legislative requirements
- Undertake special assignments as requested by Executive Director from time to time

PERSONAL QUALITIES
- Highly motivated and self-directed
- Mature and professional
- Compassionate and patient
- Excellent interpersonal, oral and written communication skills
- Ability to maintain discretion and confidentiality at all times
- Strong community building skills
- Ability to be a team coach
- Ability to interact with diverse groups
- Ability to deal with conflict constructively

EDUCATION
- College Certificate in Human Services or equivalent
- Volunteer Management Certificate or equivalent experience

EXPERIENCE
- Ideally, volunteer management two years or more
- Have worked with community-based health or social service agencies
- Proven organizational, client service and problem-solving skills with the ability to prioritize
- Knowledge of current trends and best practices in hospice/palliative care

SKILLS
- Interpersonal
- Communication
- Administrative
- Time management
- Critical Thinking
- Computer and Internet
- Program budgets

REQUIRED
- Minimum of two COVID-19 vaccinations, preferred to have current booster as well
- Negative Vulnerable Sector Check (police check)

All Welcome To Apply

INTERNAL CANDIDATES While all are welcome to apply, current employees and volunteers

INTERVIEWS While we are grateful to all those who apply, only those to be interviewed will be contacted for in-person interviews to take place Wednesday, May 29 at Huron Hospice Bender House.

Please submit a cover letter and resume to:
Willy Van Klooster

Executive Director

Pay: $29.05 per hour

Expected hours: 40 per week

**Benefits**:

- Denta