Volunteer Coordinator Position

**Two Complementary Halftime Volunteer Coordinator Positions**

Volunteers are not just volunteers at Huron Hospice. We have 140 volunteers who are an integral part of our care team in roles including board directors, home hospice visitors, residence hospitality, building maintenance and cleaning, gardening, fundraising, quality committee, music care, grocery shopping, spiritual care, pet therapy, correspondence, grief group facilitation, hairdressing and more. We are looking for two energetic, kind and skilled volunteer coordinators to lead these teams - one at the residence, the other in the community. Each will work 20 hours per week and the two will work closely together.

Over the past 30 years we have supported a few thousand people in the county with home hospice and grief services. Since opening the residence in 2018, we have served almost 300 individuals and their families there. Huron Hospice Bender House is located on a tranquil 12-acre rural estate just west of Clinton with a reflection pond out front and a 5-acre woodlot out back. Have a look at this short video tour to view the property and the residence.

Although the setting helps, in the end, it is the care that matters most in our community and residence services. Over 40 of our volunteers are trained to visit and support people in their homes as they live with life-limiting illnesses. Residents and their families can’t believe the quality of care they get as our four-bed residence (we will have expanded to six beds by August) is staffed around the clock by an RN and RPN with further support from many volunteers. Have a listen to Bill as he describes what it was like when he and his wife, Joyce, were with us.

The primary role of each Volunteer Coordinator will be the recruitment, screening, orientation,

education, support, evaluation and recognition of volunteers in support of hospice programs

and services.

**POSTED **April 15, 2024

**CLOSING** April 26, 2024, 10:00 AM

**INTERVIEWS **Wednesday, May 1

**HOURS** 20 hours per week (each position)

**REPORT TO **Executive Director

**RESPONSIBILITIES (both positions)**
- Recruit, screen, orientate, educate, support, recognize, evaluate, maintain records for all volunteers
- Provide annual reviews to each volunteer
- Ensure Huron Hospice meets all legal requirements related to the service of volunteers and the clients they support
- Maintain statistics required for reports to Ontario Health and Board of Directors
- Ensure InfoAnywhere database information is current
- Participate in the development and implementation of the annual operating plan supporting the board’s strategic plan
- Ensure the organization’s volunteer policies are current and implemented
- Identify adequate resources for programs within the limits of the organization’s budget
- Be responsive to client and volunteer concerns, complaints & compliments
- Adhere to all safety protocols
- Take care to represent Huron Hospice well when engaging with the public in any meetings and communications
- Participate on external and internal committees as approved by the Executive Director
- Have a working knowledge of HPCO guidance documents and current Hospice/Palliative Care standards of practice/legislative requirements
- Undertake special assignments as requested by Executive Director from time to time

**RESPONSIBILITIES (Community Volunteer Coordinator)**
- Responsibilities described above for both positions
- Develop, plan & coordinate volunteer services in the community
- Support volunteers serving in the community including board directors, home hospice, fundraising, quality committee and grief group facilitators
- Develop a strong, close working relationship with the Residence Volunteer Coordinator to ensure seamless coordination and support of all volunteers
- Maintain a close working relationship with the Coordinator of Loss, Grief and Bereavement and the Manager of Fund Development
- Receive and review referrals to home hospice program and match volunteers to new clients
- Develop and monitor care plans for community hospice clients

**RESPONSIBILITIES (Residence Volunteer Coordinator)**
- Responsibilities described above for both positions
- Develop, plan & coordinate volunteer services at Bender House
- Support volunteers serving at Huron Hospice Bender House including residence hospitality, building maintenance and cleaning, gardening, music care, grocery shopping, spiritual care, pet therapy, correspondence and hairdressing
- Develop a strong, close working relationship with the Community Volunteer Coordinator to ensure seamless coordination and support of all volunteers
- Maintain a close working relationship with the Director of Clinical Services

**PERSONAL QUALITIES (both positions)**
- Highly motivated and self-directed
- Mature and professional
- Compassionate and patient
- Excellent interpersonal, oral and written communication skills
- Ability to maintain discretion and confidentiality at all times
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