Lumber Manager

**Who we are**:
Co-op does business differently. As a co-operative, we believe in working together to serve Western Canadians, delivering profits back to our communities and investing in sustainable growth. To learn more about who we are and how you can help bring our brand to life, visit us at

**Why it matters**:
Unlike traditional businesses, we're owned by our members—the same people who use our products and services. When we are profitable, our member-owners and their communities benefit. This unique business model sets us apart and makes us truly different.

Working at Co-op gives you the opportunity to do work that truly matters. Our commitment to our members and the community means that we strive to make a positive impact every day. We believe that our success should be shared, and we work hard to create value for our communities.

**This position will report to Home Centre Manager and will be responsible for the following**:

- Applies comprehensive level of operational knowledge and managerial skills to achieve established objectives in terms of brand, service levels, quality, and timeliness of delivery.
- Prepares, administers and achieves budgeted department goals related to sales, margin, expenses and inventory.
- Ensures the efficient operation of the lumber department to achieve all financial targets and deliver on budgeted KPI's.
- Provide recommendations and supports internal pricing, promotion and product policies in response to local market needs and competition.
- Promote and ensure adherence to brand and merchandising standards, marketing efforts and image standards.
- Provide leadership to the department, including performance management, training and development of team members.
- Maintain customer relations by ensuring customer satisfaction through prompt, efficient and quality customer service levels.
- Periodic site visits to current and new clientele to attract new business opportunities.
- Ensuring inventory management standards are being followed such as adjustments, returns etc.
- Actioning and following up on all customer discrepancies in a timely manner.

**Requirements**:

- High school diploma required. Post-secondary education in a related field preferred.
- 5+ years prior lumber, hardware or building materials experience required.
- 3+ years of leadership experience required.
- Exceptional interpersonal skills, with strong communication and attention to detail.
- Ability to control operational costs, maximize operational efficiency, and improve sales and growth margin.
- Forklift certification

Co-op values all employees and offers a compensation package incorporating a competitive salary, a comprehensive benefits package, and an employer contributed pension plan as well as recognition programs for service. We encourage our Team Members to take advantage of learning opportunities, to grow and develop and to foster a culture of teamwork and innovation. We are invested in our team members as they are a key part of our business, serving the needs of Co-op members and customers.

At Co-op, we embrace diversity and inclusion, and we’re working to create a workplace that is as diverse as the communities we serve. We support and provide an environment that allows all to bring their whole selves to work

North Central Co-op is located in Central Alberta - providing goods and services to our locations within Stony Plain, Edmonton, Fort Saskatchewan, Spruce Grove, St. Albert, Legal and Sherwood Park. We are proud of our 110,000+ member-owners, our 600+ staff members throughout our 20+ Gas Bars, 1 Home Centre, 4 Cardlock/Bulk Fuel Stations, 5 Food Stores, 6 Liquor and 1 Administration Office, as well as future growth.