Business Analyst

6 months ago

Toronto, Canada DAC Canada Full time

**Leading digital performance marketing agency seeks a **Business Analyst**:
Do you have the
**enthusiasm **to rise to each challenge, the
**execution **to drive outrageous performance, the
**curiosity **to continually expand your knowledge, and the
**courage **to propose original solutions to perplexing problems? Then you may have just found the perfect opportunity at a performance marketing agency like no other.

DAC is looking for a highly motivated, self-organized, solution-focused, Enterprise Business Analyst to elicit and document integration requirements for enterprise-level project implementation that impact several business areas, business processes and technologies. The Business Analyst will be working closely with the Product Owner, Solution Architect, Director of Product, business stakeholders, development team and third-party vendors to deliver in-depth requirements for key initiatives within the organization.

Sound like your kind of thing? Let's get to the details

**What you get**
- The opportunity to shape the future—yours and ours—at one of the world's most significant performance marketing agencies with offices across the US, Canada, and Europe.
- A diverse, equitable, and inclusive (DEI) environment where you can bring your whole self to work.
- A host of perks and benefits, including flexible hours, hybrid working models, employee assistance, and days off to recharge.

**What we get**
- 5 years experience as a Business Analyst and/or Business Systems Analyst
- Extensive knowledge of business and systems analysis, system integration, implementation and production support
- Strong background in mapping As
- Is and To Be business processes across several business units
- Strong Requirement elicitation and documentation skills
- Excellent communication skills (verbal, written and presentation skills)
- Proven experience in studying business processes and documenting requirements
- Excellent analytical and problem-solving skills
- Attention to detail
- Knowledge of Visio, MS Office, VSTS

**Responsibilities**
- Experience working with enterprise software with integration components
- Analyze and assess existing business systems and procedures to identify process improvements
- Conduct interviews/ discovery sessions to gather user requirements via workshops, process flow, use cases, scenarios, and other methods
- Prepare and present impact analysis to business leads
- Serve as the primary liaison between internal end-users, the IT team and technology partners and vendors on systems reviews, upgrades, tool selection and system testing.
- Act as the liaison between the business areas, IT, and vendor and lead the Business Requirements Gathering process to elicit the true needs of the Business Unit.
- Perform process mapping and identify AS IS data flows and develop TO BE state process maps
- Perform gap analysis and identify any areas for improvement within existing procedures, methods, and business processes.
- Participate in the development review and design sessions and end-to-end unit testing of new projects to ensure alignment between the requirements and solution.
- Participate in daily standups, sprint planning, demos, and retrospectives.
- Support the business team in working with the third-party vendor in creating the solutions that solve the business problem

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