Business Analyst

1 month ago

Toronto, Canada BUSINESS SOLUTIONS RESOL Full time

**About reSolved**
At reSolved, we partner with purpose-driven organizations to overcome complex challenges and amplify their impact. Our diverse team works across Canada, the US, India, and Europe, empowering clients by optimizing their technology and streamlining their processes.

**Role Overview**

**Key Responsibilities**
- Lead client workshops to understand and document business processes and requirements.
- Develop detailed process maps to visualize workflows and identify improvement areas.
- Manage requirements throughout the project lifecycle and ensure alignment with project goals.
- Facilitate user acceptance testing (UAT) and help clients validate solutions.
- Proactively identify risks and collaborate with the project team to develop mitigation strategies.

**Required Skills & Experience**
- 3-5 years of business analysis experience in a client-facing role.
- Strong skills in process mapping, gap analysis, and requirement gathering.
- Experience with system implementations, project tools (e.g., Jira, Wrike), and workflow diagramming tools (e.g., Visio).
- Excellent communication, facilitation, and problem-solving abilities.
- Certifications in Business Analysis or related fields are a plus but not required.

**Why Join reSolved?**
At reSolved, we believe in collaboration, communication, and continuous improvement. If you thrive in dynamic environments and love solving complex challenges, join us in empowering organizations to make a positive impact.

**Inclusivity at reSolved**
We are committed to diversity and welcome applicants from all backgrounds. Accommodations are available upon request during the recruitment process.

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