Surveillance Operator

4 months ago

Vancouver, Canada Parq Vancouver Full time

**OUR COMPANY**

Parq Vancouver is Where Vancouver Plays.

Featuring a beautiful casino, high-end salons, restaurants, entertainment, bars, patios, and hotels all under one roof, Parq is where Vancouverites and visitors alike come to have fun with friends and family in a vibrant and memorable environment unlike anything else in the city.

We are proud to celebrate Vancouver, its beauty, and its people, which we do through creating unique experiences, offering high quality amenities, and building relationships with locals, visitors and like-minded businesses.

**OVERVIEW**

A Surveillance Operator plays an integral role to the safety and security of our employees, guests, and company assets. The Surveillance Operator demonstrates strong analytical, communication and observation skills, possess a thorough knowledge of computers and thrives in a fast-paced team environment.

**WHY WORK AT PARQ**
- Extended Health and Dental Benefits
- RSP/RRSP Matching
- Employee and Family Assistance Program
- Tuition Reimbursement
- 20% off at Parq Food & Beverage Outlets
- Discounted rates at local businesses within the community
- Volunteer opportunities
- Employee Recognition Program
- Opportunities for growth and development
- Companywide events
- Refer a Friend Program

**DUTIES AND RESPONSIBILITIES**

A Surveillance Operator observes the activities of guests and employees via CCTV system with emphasis on searching for criminal activity and/or violation of policies and procedures as established by the company and BCLC. A key responsibility is to witness and accurately complete reports of irregularities through the proper chain of command.
- Maintains the highest levels of discretion and confidentiality
- Protects the safety of casino patrons, employees and company assets
- Logs and responds to all radio and telephone communications
- Maintains a log of routine tasks performed within the Surveillance Room and on the casino gaming floor
- Utilizes cameras and other approved observational resources to document all activities in all areas of the property
- Responsible for generating internal/external reports on gaming activity
- Observes all internal cash asset transfers and escorts to ensure the integrity of casino as well as abiding by all BCLC policies/procedures
- Performs other job-related duties, as requested by management
- Responsible for providing professional and exceptional customer service in accordance with established company standards
- Maintain working knowledge of company policies and procedures
- Attend on-going job training as directed by management

**QUALIFICATIONS AND EXPERIENCE**
- Proven superior customer service experience
- Post-Secondary education or suitable combination of education and experience an asset
- Previous gaming experience, or knowledge of casino games an asset
- Excellent command of the English language (verbal, written and comprehension)
- Highly proficient computer skills including knowledge of Excel, Word and Outlook
- Strong analytical and observational skills
- Excellent organizational skills and the ability to multi-task
- Friendly, outgoing and professional
- Strong mathematical skills
- Must be able to work a flexible schedule to include nights, weekends and holidays based on operational needs
- Must not have family or personal relations with casino employees, in accordance with BCLC regulations
- Must not be colour blind

**CERTIFICATES AND/OR LICENSES REQUIREMENTS**
- Ability to obtain a valid GPEB registration
- Ability to complete all BCLC required trainings
- Serving it Right Certification

**PHYSICAL REQUIREMENTS**
- Able to lift, handle, and transport materials that are over 20lbs
- Required to sit for extended periods of time with several monitors and computers
- Must be able to work in an environment with no natural light- Parq Vancouver exists on the traditional, ancestral, and unceded territory of the xwm_ə_θkw_ə_y_̓ə_m (Musqueam), S_ḵ_wx_̱_wú7mesh (Squamish), and s_ə_l_̓_ilw_ə_ta_Ɂ_ɬ_ (Tsleil-Waututh). We are committed to meaningful actions that engage with Indigenous communities, respect the history and culture of Indigenous Peoples, and advance reconciliation through Indigenous-supportive business practices_

  • Surveillance Operator

    4 months ago

    Vancouver, Canada Parq Vancouver Full time

    **OUR COMPANY** Parq Vancouver is Where Vancouver Plays. Featuring a beautiful casino, high-end salons, restaurants, entertainment, bars, patios, and hotels all under one roof, Parq is where Vancouverites and visitors alike come to have fun with friends and family in a vibrant and memorable environment unlike anything else in the city. We are proud to...

  • Surveillance Operator

    3 months ago

    Vancouver, Canada Parq Vancouver Full time

    **OUR COMPANY** - Parq Vancouver is Where Vancouver Plays. Featuring a beautiful casino, high-end salons, restaurants, entertainment, bars, patios, and hotels all under one roof, Parq is where Vancouverites and visitors alike come to have fun with friends and family in a vibrant and memorable environment unlike anything else in the city. We are proud to...

  • Surveillance Operator

    3 weeks ago

    Vancouver, Canada Parq Vancouver Full time

    **OUR COMPANY** - Parq Vancouver is Where Vancouver Plays.Featuring a beautiful casino, high-end salons, restaurants, entertainment, bars, patios, and hotels all under one roof, Parq is where Vancouverites and visitors alike come to have fun with friends and family in a vibrant and memorable environment unlike anything else in the city.We are proud to...

  • Surveillance Operations Manager

    2 weeks ago

    Vancouver, British Columbia, Canada CB Canada Full time

    Job SummaryCB Canada is seeking a highly skilled Surveillance Supervisor to join our team. As a Surveillance Supervisor, you will be responsible for overseeing the day-to-day activities of surveillance officers and ensuring the smooth operation of our surveillance systems.Key ResponsibilitiesMonitor and Evaluate Surveillance Operations: Verify timesheets,...

  • Surveillance Operations Manager

    2 weeks ago

    Vancouver, British Columbia, Canada CB Canada Full time

    Job SummaryCB Canada is seeking a highly skilled Surveillance Supervisor to join our team. As a Surveillance Supervisor, you will be responsible for overseeing the day-to-day activities of surveillance officers and ensuring the smooth operation of our surveillance systems.Key ResponsibilitiesMonitor and Evaluate Surveillance Operations: Verify timesheets,...

  • Surveillance Operations Manager

    1 week ago

    Vancouver, British Columbia, Canada CB Canada Full time

    Job SummaryCB Canada is seeking a highly skilled Surveillance Supervisor to join our team. As a Surveillance Supervisor, you will be responsible for overseeing the day-to-day activities of Surveillance Officers and ensuring the smooth operation of our surveillance systems.Key ResponsibilitiesMonitor and Evaluate Surveillance Operations: Verify timesheets,...

  • Surveillance Operations Manager

    1 week ago

    Vancouver, British Columbia, Canada CB Canada Full time

    Job SummaryCB Canada is seeking a highly skilled Surveillance Supervisor to join our team. As a Surveillance Supervisor, you will be responsible for overseeing the day-to-day activities of Surveillance Officers and ensuring the smooth operation of our surveillance systems.Key ResponsibilitiesMonitor and Evaluate Surveillance Operations: Verify timesheets,...

  • Surveillance Operations Manager

    4 days ago

    Vancouver, British Columbia, Canada CB Canada Full time

    {"Key Responsibilities": "Key ResponsibilitiesOversee the daily activities of Surveillance Officers, ensuring adherence to company policies and procedures.Monitor interior and exterior areas of a property via closed-circuit television cameras, identifying and reporting any security breaches or incidents.Verify timesheets and provide input for performance...

  • Surveillance Operations Manager

    4 days ago

    Vancouver, British Columbia, Canada CB Canada Full time

    {"Key Responsibilities": "Key ResponsibilitiesOversee the daily activities of Surveillance Officers, ensuring adherence to company policies and procedures.Monitor interior and exterior areas of a property via closed-circuit television cameras, identifying and reporting any security breaches or incidents.Verify timesheets and provide input for performance...

  • Surveillance Operations Manager

    1 week ago

    Vancouver, British Columbia, Canada CB Canada Full time

    {"Key Responsibilities": "Key ResponsibilitiesOversee the daily activities of Surveillance Officers, ensuring adherence to company policies and procedures.Monitor interior and exterior areas of a property using closed circuit television cameras, identifying and reporting any security breaches or incidents.Verify timesheets and provide input for performance...

  • Surveillance Operations Manager

    1 week ago

    Vancouver, British Columbia, Canada CB Canada Full time

    {"Key Responsibilities": "Key ResponsibilitiesOversee the daily activities of Surveillance Officers, ensuring adherence to company policies and procedures.Monitor interior and exterior areas of a property using closed circuit television cameras, identifying and reporting any security breaches or incidents.Verify timesheets and provide input for performance...

  • CCTV Surveillance Operator

    4 weeks ago

    Vancouver, Canada Onni Group Full time

    Posting Details Job Details Description There is an exciting opportunity to join our emerging company, Grey Owl Digital Surveillance, based in Vancouver. Reporting to the CCTV Operations Manager, you will play a pivotal role in operating the monitoring station and maintaining the safety of our clients’ assets. Perks & Benefits ...

  • Surveillance Operations Manager

    3 days ago

    Vancouver, British Columbia, Canada CB Canada Full time

    {"Key Responsibilities": "Key ResponsibilitiesOversee Surveillance Officers, verifying timesheets and contributing to performance evaluationsMonitor, document, and report on violations, large cash transactions, and unauthorized accessMaintain logs, prepare daily reports, and store records securely for evidence purposesMonitor surveillance facilities and...

  • Surveillance Operations Manager

    3 days ago

    Vancouver, British Columbia, Canada CB Canada Full time

    {"Key Responsibilities": "Key ResponsibilitiesOversee Surveillance Officers, verifying timesheets and contributing to performance evaluationsMonitor, document, and report on violations, large cash transactions, and unauthorized accessMaintain logs, prepare daily reports, and store records securely for evidence purposesMonitor surveillance facilities and...

  • Digital Surveillance Operations Manager

    2 weeks ago

    Vancouver, British Columbia, Canada the Ladders Full time

    **Step into the cutting-edge world of digital surveillance with our innovative company, where every day presents new challenges and opportunities.** **As a key member of our team, you will be immersed in the latest surveillance technologies, enhancing security and peace of mind for our clients.** **Our company, The Ladders, is a leader in the field of...

  • Digital Surveillance Operations Manager

    2 weeks ago

    Vancouver, British Columbia, Canada Onni Group Full time

    Job DescriptionJob Title: Digital Surveillance Operations ManagerCompany: Onni GroupLocation: [Not Specified]Job Type: Full-timeJob Category: ManagementAbout Us: Onni Group is a leading provider of commercial surveillance solutions, with over 20 years of collective professional experience in the industry.Job Summary: We are seeking a highly skilled Digital...

  • Digital Surveillance Operations Manager

    2 weeks ago

    Vancouver, British Columbia, Canada Onni Group Full time

    Job DescriptionJob Title: Digital Surveillance Operations ManagerCompany: Onni GroupLocation: [Not Specified]Job Type: Full-timeJob Category: ManagementAbout Us: Onni Group is a leading provider of commercial surveillance solutions, with over 20 years of collective professional experience in the industry.Job Summary: We are seeking a highly skilled Digital...

  • Director of Surveillance

    3 months ago

    Vancouver, Canada Parq Vancouver Full time

    **OUR COMPANY** Parq Vancouver is Where Vancouver Plays. Featuring a beautiful casino, high-end salons, restaurants, entertainment, bars, patios, and hotels all under one roof, Parq is where Vancouverites and visitors alike come to have fun with friends and family in a vibrant and memorable environment unlike anything else in the city. We are proud to...

  • CCTV Surveillance Specialist

    1 day ago

    Vancouver, British Columbia, Canada Onni Group Full time

    Job SummaryWe are seeking a skilled CCTV Surveillance Operator to join our team at Grey Owl Digital Surveillance, a specialized commercial surveillance company based in Vancouver. As a key member of our operations team, you will play a critical role in maintaining the safety and security of our clients' assets.Key Responsibilities:Conduct visual patrols and...

  • CCTV Surveillance Specialist

    2 days ago

    Vancouver, British Columbia, Canada Onni Group Full time

    Job SummaryWe are seeking a skilled CCTV Surveillance Operator to join our team at Grey Owl Digital Surveillance, a specialized commercial surveillance company based in Vancouver. As a key member of our operations team, you will play a critical role in maintaining the safety and security of our clients' assets.Key Responsibilities:Conduct visual patrols and...