Server
6 months ago
Spark Beer is an award-winning neighbourhood brewery, taproom and pizzeria located in Ottawa’s Chinatown. We brew hoppy, sour, barrel-aged and all around fun beers. As a small team, we always need self-starters who are ridiculously organized and passionate about craft beer and pizza. You will play a key role in delivering outstanding service, and ensuring guest satisfaction.
**Responsibilities**:
- Assist in creating and maintaining a positive and efficient work environment.
- Set an example of exceptional service by providing attentive and personalized guest experiences.
- Take orders, serve food and beverages promptly, and ensure accuracy in all transactions.
- Manage reservations and seating arrangements effectively to optimize guest satisfaction.
- Collaborate closely with the kitchen team to ensure timely delivery of food and beverages.
- Address guest inquiries, concerns, and complaints in a professional and timely manner.
- Monitor inventory levels, and ensure proper stock rotation.
- Uphold and enforce health and safety regulations, cleanliness standards, and licensing requirements.
- Stay up-to-date with menu offerings, beer selections, and brewing processes to provide accurate information to guests.
Qualifications:
- Previous experience as a server in a fast-paced restaurant or brewpub environment.
- Demonstrated leadership skills with the ability to inspire and motivate a team.
- Strong knowledge of craft beers and a passion for the brewing industry.
- Excellent communication, interpersonal, and customer service skills.
- Exceptional organizational and time management abilities.
- Ability to multitask, prioritize tasks, and thrive in a dynamic work environment.
- Proficient in point-of-sale (POS) systems and other relevant software.
- Flexible schedule, including evenings, weekends, and holidays.
- SmartServe certified.
Pay: $16.55 per hour
Supplemental pay types:
- Tips
**Experience**:
- serving: 3 years (preferred)
Licence/Certification:
- Smart Serve (required)
Work Location: In person
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