IT Support Technician

5 months ago

Brampton, Canada Horstman Canada Full time

**Company profile**:
Horstman Canada Inc is a leading manufacturer of suspension systems for large vehicles. We are vertically integrated and utilize such processes as tube cutting and forming, rod machining, heat treating, grinding, pressing, welding, assembly and painting.

Horstman Canada Inc is located in Brampton in the Steeles / Bramalea road area. We have plenty of free parking and are a few-minutes' walk to the nearest bus stop and the Bramalea GO station. We offer competitive salary and an excellent benefits package.

**Who we’re looking for**:
We are seeking a full-time IT Support Technician. The IT support Technician will be primarily responsible for maintaining the IT infrastructure and look after the cybersecurity needs of Horstman Canada Inc. Duties will include providing support to employees for computer related issues, troubleshooting network issues with the help of the IT service provider, owning the support and maintenance of the phone system, printers and video conferencing systems as well as conduction daily security report/audit. This position reports to the IT Manager and as such may require duties performed in addition to IT and cybersecurity support.

**Job function**:
**IT Support**:

- Address issues with PCs, printers, network and the phone system.
- Setup workstations and user profiles for new employees.
- Maintain the IT asset list and spare device inventory.
- Maintain and update the server with assistance from the IT MSP.
- Perform daily backups and data recovery operations.
- Train employees on new programs and updates.

**Cybersecurity**:

- Maintain the system security plan and ensure cybersecurity practices are implemented and enforced.
- Test incidence response capability and report incidents to designated individuals.
- Periodically perform risk assessments, assess security controls.
- Review and update logged cybersecurity events.
- Monitor Threat Intelligence feeds, news, and indicators of compromise, providing advisory on risk treatment and response actions
- Cybersecurity, Risk Management & Compliance

**Requirements**:

- Possess diploma or Bachelor’s degree in information technology.
- 2 - 3 years of relevant job experience.
- Good written, oral, and interpersonal communication skills.
- Ability to conduct research into IT security issues and products as required.
- Keen attention to detail.
- Intermediate/strong understanding and technical IT knowledge, with foundational cyber risk, compliance, and ability to define and operationalize cybersecurity processes
- CompTIA A+, Security+ (required)
- CCNA/Network + (Nice to Have)
- Canadian citizenship is highly desired.
- Canadian permanent residency is a must for non-citizens.

**Job Types**: Full-time, Permanent

**Salary**: $54,000.00-$57,000.00 per year

**Benefits**:

- Company events
- Dental care
- On-site parking
- Paid time off
- RRSP match

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to commute/relocate:

- Brampton, ON L6T 1C1: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- IT support: 3 years (required)

Licence/Certification:

- CompTIA A+ (preferred)

Work Location: In person

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