SOC Team Lead

2 months ago

Waterloo, Canada eSentire Full time

About eSentire

eSentire is on a mission to hunt, investigate and stop cyber threats before they become business disrupting events. We were founded from the premise that if you can't find a solution, you build it. Entrepreneurship and innovation are in our DNA. Our culture is based on transparency, candor, and resiliency. At eSentire, continuous improvement isn't an option. It's expected.

Join our team and build your cybersecurity career in one of the world's most dynamic industries.

SOC Team Lead directs a team of SOC Analysts to help support eSentire production operations. This role is the primary resource who leads, guides, and directs the daily SOC operations. The primary focus of this role will be to drive efficacy, efficiency, customer security, and general SOC operations in alignment with the department and company goals.

The Bottom Line - We are looking for someone who can lead and manage a technical group of SOC Analysts, with a very strong technical security understanding. Someone who can coach and mentor the SOC team using practical soft skills and security knowledge to help drive the department and company goals.

Core Responsibilities
- Lead the team on a daily basis in support of all designated SOC tasks and responsibilities
- Accountable for defining, overseeing and reporting of SOC core KPIs
- Provide information and tactical guidance to leadership during incidents
- Evaluate existing technical capabilities and systems and identify opportunities for improvement
- Document and create process improvements as needed when gaps are/have been identified
- Participate in an on-call rotation to provide emergency support for the SOC team
- Influence and improve upon existing processes through innovation and operational change
- Monitor ticket queues and aging reports to ensure high-priority issues are addressed correctly and in a timely manner
- Help define needs around SOC capacity planning for company growth to SOC leadership
- Help identify and manage SOC operational risks to minimize their impact
- Regularly review standard operating procedures and protocols to ensure SOC continues to effectively meet operational requirements
- Identify and escalate roadblocks that may introduce risk to security monitoring operations, services, and SLOs
- Routinely engage with cross functional teams to evaluate SOC’s ability to meet stakeholder needs
- Identify repetitive operational and security issues, and ensure they are mínimalized
- Provide expert security guidance and direction to SOC and other stakeholders
- Help driving a best-in-class Security services for Service Delivery Organization
- Work close with the SOC resources to improve their security skills and understanding via training, auditing, and other methods

Skills/Requirements
- Analytical, critical thinking, and problem-solving skills
- Outstanding communication skills
- Self-motivator able to execute tasks
- Interpersonal and networking skills
- Decision making ability during critical situations
- Able to effectively communicate with and guide senior leadership and business partners
- Organization and planning skills
- Outstanding ability to multi-task and adapt to changing priorities and tasks
- Ability to work under stress and tight deadlines
- Ability to establish and maintain cross-functional and positive working relationships
- Strong understanding of cyber security and security operations

Minimum Qualifications
- Experience leading a team
- Five to ten years relevant security experience with 3 years of experience within a SOC environment
- Demonstrated real world experience and proven success in leading a group of technical resources
- Relevant Degree or Diploma in Information Technology/Security

Additional Qualifications
- CISSP, CISM, CCNA, GSEC, or ITIL Foundation/Intermediate certifications are an asset

Why a Career with eSentire?

**Our Culture**: At eSentire we work in a collaborative and innovative work environment. We work with brilliant and passionate people who strive and encourage others to do their best. eSentire’s idea-rich environment welcomes creative and sometimes unconventional perspectives

**Growth Opportunities**: At eSentire you will have the opportunity to grow and make an impact from your work. We encourage innovation in all who become a part of our team. With growing operations internationally, there are many lateral and upward advancement opportunities for rewarding and developing careers with eSentire. We’re strong believers in continuing education and provide the resources that you need to continue learning.

**Employee Perks**: We provide breakfast, snacks and refreshments (at our physical office locations in Waterloo, London, and Cork), flexible working hours and vacation, company-wide equity and bonus programs, subsidies for continuing education and health & wellness, and attractive compensation and benefits plans. We make it our obligation to the team to stay current with compensation trends in t

  • Manager, Soc

    4 days ago

    Waterloo, Canada eSentire Full time

    About eSentire Founded in 2001, the company’s mission is to hunt, investigate and stop cyber threats before they become business-disrupting events. Combining cutting-edge machine learning XDR technology, 24/7 Threat Hunting, and proven security operations leadership, eSentire mitigates business risk and enables security at scale. The Team eSentire...

  • SOC Engineer

    3 weeks ago

    Waterloo, Canada Hamilton Barnes Associates Limited Full time

    We are working with a Microsoft Certified Cyber Partner, that is seeking a skilled professional to join their Microsoft Cyber Engineering Team.The perfect fit for this role brings prior experience as a Microsoft Engineer, particularly with expertise in products like Defender and Sentinel, preferably in a SOC environment. In this position, you'll be engaged...

  • SOC Engineer

    3 weeks ago

    Waterloo, Canada Hamilton Barnes Associates Limited Full time

    We are working with a Microsoft Certified Cyber Partner, that is seeking a skilled professional to join their Microsoft Cyber Engineering Team.The perfect fit for this role brings prior experience as a Microsoft Engineer, particularly with expertise in products like Defender and Sentinel, preferably in a SOC environment. In this position, you'll be engaged...

  • SOC Engineer

    3 weeks ago

    Waterloo, Canada Hamilton Barnes Associates Limited Full time

    We are working with a Microsoft Certified Cyber Partner, that is seeking a skilled professional to join their Microsoft Cyber Engineering Team.The perfect fit for this role brings prior experience as a Microsoft Engineer, particularly with expertise in products like Defender and Sentinel, preferably in a SOC environment. In this position, you'll be engaged...

  • SOC Engineer

    1 week ago

    Waterloo, Canada Hamilton Barnes Associates Limited Full time

    We are working with a Microsoft Certified Cyber Partner, that is seeking a skilled professional to join their Microsoft Cyber Engineering Team.The perfect fit for this role brings prior experience as a Microsoft Engineer, particularly with expertise in products like Defender and Sentinel, preferably in a SOC environment. In this position, you'll be engaged...

  • SOC Engineer

    1 week ago

    Waterloo, Canada Hamilton Barnes Associates Limited Full time

    We are working with a Microsoft Certified Cyber Partner, that is seeking a skilled professional to join their Microsoft Cyber Engineering Team.The perfect fit for this role brings prior experience as a Microsoft Engineer, particularly with expertise in products like Defender and Sentinel, preferably in a SOC environment. In this position, you'll be engaged...

  • SOC Analyst I

    1 week ago

    Waterloo, Canada eSentire Full time

    About eSentire Founded in 2001, the company’s mission is to hunt, investigate and stop cyber threats before they become business-disrupting events. Combining cutting-edge machine learning XDR technology, 24/7 Threat Hunting, and proven security operations leadership, eSentire mitigates business risk and enables security at scale. The Team eSentire...

  • SOC Support Triage Representative

    2 months ago

    Waterloo, Canada eSentire Full time

    About eSentire eSentire is on a mission to hunt, investigate and stop cyber threats before they become business disrupting events. We were founded from the premise that if you can't find a solution, you build it. Entrepreneurship and innovation are in our DNA. Our culture is based on transparency, candor, and resiliency. At eSentire, continuous improvement...

  • SOC Analyst I

    2 days ago

    Waterloo, Canada eSentire Full time

    About eSentire Founded in 2001, the company’s mission is to hunt, investigate and stop cyber threats before they become business-disrupting events. Combining cutting-edge machine learning XDR technology, 24/7 Threat Hunting, and proven security operations leadership, eSentire mitigates business risk and enables security at scale. The Team eSentire...

  • Lead Security Analyst

    7 days ago

    Waterloo, Canada opentext Full time

    **OPENTEXT** OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of...

  • Lead Security Analyst

    2 days ago

    Waterloo, Canada Open Text Corporation Full time

    **Lead Security Analyst**: - Req id: 40986- Waterloo, ON, CA Richmond Hill, ON, CA**OPENTEXT** OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the...

  • Security Operations Specialist Ii

    2 months ago

    Waterloo, Canada BlackBerry Full time

    Worker Sub-Type: Regular **Job Description**: The SOC analyst is responsible for activities relating to monitoring and responding to security events. The SOC analyst receives, researches, triages and documents all security events and alerts as they are received. This individual supports multiple security-related platforms and technologies, interfacing with...

  • Agile Team Lead

    1 month ago

    Waterloo, Canada MCAP Full time

    **Agile Team Lead** **MCAP at a Glance** Joining MCAP means you will be a part of our diverse workforce of highly talented individuals who are recognized for their expertise and success! At MCAP, your professional expertise, commitment to teamwork and passion for service excellence are recognized and rewarded with competitive total rewards offering, a...

  • Lead Grc Technology Analyst

    2 weeks ago

    Waterloo, Canada opentext Full time

    **OPENTEXT - THE INFORMATION COMPANY** As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. **The Opportunity** **Lead GRC Technology Analyst** will have the opportunity to impact...

  • Lead Security Analyst

    2 weeks ago

    Waterloo, Canada Open Text Corporation Full time

    **Lead Security Analyst**: - Req id: 40985- Waterloo, ON, CA Richmond Hill, ON, CA**OPENTEXT** OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the...

  • Analog IC Designer

    1 week ago

    Waterloo, Canada Onsemi Full time

    Analog IC Designer JOB DESCRIPTION At onsemi, we help improve lives through silicon solutions every day. Our intelligent power and sensing technologies solve the world’s most complex challenges and lead the way in creating a safer, cleaner, and smarter world. We develop low-power mixed-signal SoCs that sense and connect the world or help manage...

  • Analog IC Designer

    2 weeks ago

    Waterloo, Canada Onsemi Full time

    Analog IC Designer JOB DESCRIPTION At onsemi, we help improve lives through silicon solutions every day. Our intelligent power and sensing technologies solve the world’s most complex challenges and lead the way in creating a safer, cleaner, and smarter world. We develop low-power mixed-signal SoCs that sense and connect the world or help manage...

  • Kitchen Team Lead

    4 days ago

    Waterloo, Canada Splitsville Waterloo Full time

    Splitsville Entertainment is Canada’s premier family entertainment center! Our modern facilities combine state-of-the-art 10 pin bowling, high-quality casual dining, arcades, laser tag, and other entertainment options to make your visit a one-of-a-kind experience We are on the hunt for an experienced **Kitchen Team Lead** to help oversee the daily...

  • Lead Firmware Engineer

    1 week ago

    Waterloo, Canada Applied Brain Research Full time

    ABR OverviewApplied Brain Research has been a prominent developer of advanced AI solutions for almost a decade and is now developing commercial products based upon its patented state space neural network algorithm, the Legendre Memory Unit (LMU). The data-efficient LMU network is ideal for solving a difficult class of time series AI problems across consumer,...

  • Lead Firmware Engineer

    3 weeks ago

    Waterloo, Canada Applied Brain Research Full time

    ABR OverviewApplied Brain Research has been a prominent developer of advanced AI solutions for almost a decade and is now developing commercial products based upon its patented state space neural network algorithm, the Legendre Memory Unit (LMU). The data-efficient LMU network is ideal for solving a difficult class of time series AI problems across consumer,...