Customer Sales Representative

7 months ago

Pickering, Canada goeasy Full time

If you are looking to join one of Canada’s fastest-growing companies, goeasy is the place for you **Certified as a Great Place to Work®,** recognized as **Canada’s Most Admired Corporate Cultures**, the **GTA's Top 100 Employers**, one of **Canada’s Top 50 Fintech’s** and **North America’s Most Engaged Workplaces** - we want the best and brightest to join our team

We are looking to grow our team of **Outbound Customer Sales Representatives** for our **Lendcare **subsidiary. This is a business-to-consumer role to help support LendCare customers with any questions regarding their personal loans.

**Responsibilities**:

- Provide exemplary customer service and ensure that our customers are always receiving a superior customer experience during every interaction
- Perform outbound or take inbound calls from customers to offer them **pre-approved personal loans **that match with their needs
- Identify the customers' needs and efficiently resolve inquiries
- Take accountability to solve issues from beginning to end
- Demonstrate comprehensive knowledge of our services

**Requirements**:

- 1 year experience working customer service or sales roles is preferred
- Financial services background is an asset
- Excellent verbal and written communication skills
- Proven interpersonal and organizational skills
- Strong attention to detail
- Excellent problem-solving skills
- Proficient with Microsoft Office (Outlook, Excel, Word, PowerPoint)
- Full time availability to work in our Pickering, ON head office

**Schedule: Monday - Friday, rotating schedules 9AM - 5PM and 11AM - 7PM; one Saturday/month**

**About Us**:
We are a publicly-traded company on the TSX with over 4000% shareholder return since 2001. Accredited by the Better Business Bureau, goeasy Ltd is a Canadian company that provides non-prime leasing and lending services through easyhome, easyfinancial and LendCare. We offer a wide variety of financial products and services including lease-to-own merchandise, unsecured and secured installment loans, direct-to-consumer auto loans, and point-of-sale financing to over 6,500 merchants in the powersports, automotive, retail, home improvement, and health sectors.

**Why join us**:
**Diversity, Inclusion, and Equal Opportunity Employment"**

At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.

We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

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