Front Desk Agent
2 weeks ago
Greeting and thanking guests in a sincere, friendly manner.
- Checking guests in on arrival and out on departure.
- Posting charges to appropriate guest accounts.
- Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting guests with disabilities.
- Operating switchboard and assisting with inquiries.
- Assisting the reservations manager with taking reservations.
- Collaborating and communicating with other internal departments to ensure guest satisfaction.
- Complying with company procedures and safety policies. Performing duties on a daily checklist.
**Job Types**: Part-time, Permanent
Part-time hours: 24 per week
**Salary**: From $16.00 per hour
**Benefits**:
- Dental care
- Extended health care
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- On call
- Overtime
- Weekends as needed
Ability to commute/relocate:
- Sherwood Park, AB: reliably commute or plan to relocate before starting work (required)
**Experience**:
- customer service: 1 year (required)
Work Location: In person
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