Yshore Program Manager

6 days ago

Regina, Canada Street Culture Project Full time

**Title**:_Program Manager - YSHORE_**

**Reports to**: _Director of Program Development_

**Based at**: _Community_

**Employment Type**: _Full Time, 35+ hrs /week_

**Hours**: _Flexibility in Scheduling Required_

**Wage Range**: _$24 - $28/hr based on experience and education_

**Supporting Contracts**: _Homelessness Partnering Strategy_

**Description**:
YSHORE Program Manager oversees the daily operations of the YSHORE program which is designed to support the growth and development of youth (aged 16-24) as they transition from homelessness to independence and seek to obtain suitable long term housing. The Manager is responsible for program staff, budgets, data collection, data analysis, contractual obligations, & community engagement. Working closely with the Director of Program Development, the program manager develops innovative solutions and initiatives for program growth & development. The incumbent is expected to comply with industry standards and best practices while adhering to all SCP mandated approaches, policies, processes, and protocols in the completion of their duties and fulfillment of their role.

**Qualifications (Education & Experience)**- Secondary completion required - high school diploma or equivalent
- Post-secondary education - diploma or degree in human services or related field (equivalencies may be considered)
- Minimum 2 year in youth care, human services, or related fields in a managerial role
- Knowledge and experience in:

- Youth centered philosophy, trauma informed care, & strength based approaches
- Program development, management, and coordination
- Developing, leading and supporting teams
- Working with Indigenous & vulnerable populations

**Requirements (Skills & Competencies)**
- **Valid Driver’s License with Driver's Abstract**- **Criminal Record Check with Vulnerable Sector Clearance**
- **Cultural awareness required**
- Strongly developed interpersonal skills, emotional intelligence, & communication skills
- Exceptional organizational skills, time management, attention to detail, & accuracy
- Ability to work independently, multi-task, & meet deadlines

**Duties & Responsibilities (Outcomes to be monitored quarterly)**

**Program Development & Support**
- Oversee general operations and administration of the program
- Develop program structure & program specific training
- Gather, document, & track statistics as required
- Plan, administer & control budgets for programs, equipment and support services
- Establish rapport & liaise with MSS representatives
- Primary program contact for MSS & referrals
- Prepare reports and briefs as required
- Maintain a working knowledge of current Agency procedures and guidelines
- Liaise internally between Y-SHORE and other SCP programs
- Attend in bi-weekly meetings with CHIP (Centralized Housing Intake Process) agencies
- Assist in front line work when scheduling permits
- Other tasks as assigned

**Staff Development & Support**
- Review & revise job descriptions and responsibilities
- Review & revise program operation manuals as required
- Develop & Support Y-SHORE Team
- Collaborate with Personnel Coordinator & Case Manager to fill team vacancies
- Identify training and skill gaps & recommend training opportunities
- Conduct check ins and reviews
- Provide timely feedback and coaching
- Update Personnel Files
- Crisis Support

**Youth/Team Support and Case Management**
- Create opportunities for community and cultural connection
- Facilitate educational & recreational outings
- Prioritize specific life skill development and healthy lifestyles
- Develop and provide individual and group services and programming to youth
- Develop short and long term youth outcomes that are acceptable to all stakeholders
- Advocate for youth in the community & mediate when conflict arises

**Quality Assurance**
- Ensure that quality improvement becomes central to the evolution of the program
- Ensure the Y-SHORE program meet or exceed industry standards & best practices
- Ensure the Y-SHORE program complies with current agency policies & guidelines
- Ensure that contractual obligations are being consistently met or exceeded
- Ensure financial health of the program
- Adhere to both agency and funder reporting requirements
- Review, edit, and finalize all incident and disclosure reports
- Communication with community supports
- Track and report outcomes

**The Return**:

- Making a difference in the lives of the youth of our community;
- Continuous learning and professional development opportunities;
- A genuine & passionate work family;
- Vacation Pay;
- Flexibility in Scheduling;
- Opportunity for movement & growth within Street Culture Project.

Street Culture is committed to reflect the diversity of the youth we serve. We strongly encourage Indigenous applicants to consider this opportunity.

Thank you.

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