Regional Program Manager

6 months ago

Regina, Canada TurningLeaf Community Support Services Full time

**ABOUT US**

Turning Leaf is a non-profit, charitable organization that provides person-centered, crisis and treatment services to low and high-risk vulnerable and marginalized individuals living with mental illness and intellectual challenge in our community. Turning Leaf’s support is customized to every individual’s needs and risk level. We offer crisis-intervention and treatment services, community support, day program services, residential support (including emergency housing, 24-hour homes, cluster housing, and home share), a harm reduction program, clinical services, indigenous services and more.

**WHO WE SUPPORT**

The participants of our programs are often deeply impacted by their circumstances which can become barriers to living safely and independently in the community. Trauma, homelessness, poverty, addictions, discrimination, sexual exploitation, societal stigmas, and lack of access to resources are some of the barriers our participants face every day.

**MAKE AN IMPACT**

Being a part of the Turning Leaf team means you will have the opportunity to make a direct and positive impact on people’s lives every day. The work is challenging in all the best ways and deeply rewarding. Many of our employees say they have found their life’s purpose while working here.

Turning Leaf provides ongoing, meaningful training to ensure we remain an industry leader and that our employees have the skills and confidence to be successful in their careers. We are an organization that pledges to uphold a workplace culture of inclusion, diversity, compassion, and respect.
- **New Hire Incentive Program: Full Time new hires will receive a $200 bonus after six months of employment. **_

**REGIONAL PROGRAM MANAGER JOB SUMMARY**

The Regional Program Manager (Saskatchewan) will work closely with the Directors/COO to aid in the oversight of Residential Services, Supported Independent Living, and Day Programs for all regions in Saskatchewan.

The Regional Program Manager will perform a variety of administrative and supervisory tasks, while providing support to the Management and direct support teams. This position will be responsible for the oversight of quality assurance of participant service, there will be no involvement in the day-to-day operations of the files.

The Regional Program Manager (Saskatchewan) will liaise with multiple governing bodies and be responsible for relationship building and networking within the province. Maintaining a close connection to counterparts in other Turning Leaf branches (Manitoba) will be a priority, as well as navigating services in multiple branches within Saskatchewan.

**ESSENTIAL REQUIREMENTS**
- Cover letter and updated resume
- 18 years of age or older
- Available anytime 40 hours p/week (Full time)
- Clear Criminal Record Check with Vulnerable Sector Check (no older than three months)
- Completion of a Post-Secondary Education in Human Services or Business (Certificate, Diploma or Degree) is considered an asset
- CLSD and Comprehensive Personal Planning and Support Policy (CPP&SP) training is an asset
- Management of inpatient and outpatient care is considered an asset
- A minimum of five years’ experience in providing service to intellectually challenged adults and those experiencing mental illness preferably in Case Management or Supervisory experience in the human services field
- Mandt training is an asset
- Valid driver’s license, current drivers abstract and appropriate current vehicle registration
- Experience in the development of behavioural plans, risk management (organizational and participant related) and the person-centered approach
- Dedication to continuous profession/skill development
- Experience effectively navigating through potentially high-risk situations through verbal de-escalation techniques, and the ability to stay calm in potentially high stress situations.
- Three employment references

**QUALITIES AND QUALIFICATIONS**

Turning Leaf Regional Program Manager must possess the capacity to be aware of and control one’s emotions. Moreover, Regional Program Manager must be able to handle interpersonal relationships judiciously, empathetically, and professionally while executing their responsibilities and providing Turning Leaf’s person-centered supports.

In addition, Regional Program Manager must possess experience with and skills in:

- Strong attention to detail and organization.
- Ability to provide supervision and leadership.
- Ability to handle multiple projects and priorities in a professional and timely manner.
- Consistency with processes and daily tasks.
- Self-starter and proactive approach in resolving problems and issues.
- Excellent oral and written communication skills.
- Ability to read, analyze and interpret general information and data.
- Ability to interact with all levels of personnel. Treat all with dignity and respect. Open and receptive to their needs.
- Troubleshooting skills.
- Ability to effectively present informat

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