Associate Managing Consultant, Program Management

3 weeks ago

Toronto, Canada Mastercard Full time

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a

culture of inclusion

for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Associate Managing Consultant, Program Management

Advisors Client Services, Data & Services

Mastercard Data & Services provides cutting-edge data analysis and services to Fortune 500s, governments, and nonprofits to make multimillion-dollar business decisions and grow their organizations. Our Advisors Client Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Mastercard Advisors works with a diverse global customer base across industries, from banking and payments to retail and restaurants.

The Advisors Client Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Program Management consultants lead clients through business transformations by implementing strategically important Mastercard assets and services to bring value and drive growth. They serve as the Center of Engagement across all stakeholders within Mastercard and the client’s organization.

Roles and Responsibilities

You will manage multiple projects within a portfolio, providing efficient and effective coordination of a complex range of activities by clearly defining project team and stakeholder roles and responsibilities that are aligned with the delivery of the expected benefits. You will ensure effective identification of risks and pro-active solutioning to mitigate risks and impact on timelines.

Client Impact
- Manage deliverable development and workstreams on multiple large, complex high-value projects across a range of industries, problem statements, and cultures
- Utilize proven, accredited project and change management methodologies and techniques to help clients drive measurable value
- Define scope, timelines, and budget and perform cost, benefit, and risk analyses
- Report on issues, risks, progress, and timelines and summarize effectively, offering analysis, options, and credible solutions
- Manage working relationship with client managers, and act as trusted and reliable partner

Team Collaboration & Culture
- Develop sound business recommendations and deliver effective client presentations
- Plan, organize, and structure own work and that of junior project team members to address client problems
- Lead team and external meetings, and lead or co-lead project management
- Contribute to the firm's intellectual capital and solution development, being a strong brand ambassador for Mastercard and Data & Services
- Grow from coaching to enable ownership of day-to-day project management across client projects, and mentor junior team members

**Qualifications**:
Basic qualifications
- Undergraduate degree with work experience in project management and change management methodologies and techniques
- 4-6 years of Project Management experience
- Exposure to financial institutions, payments, and/or consultancies
- Experience managing clients or internal stakeholders
- Logical, structured thinking
- Advanced Word, Excel, and PowerPoint skills
- Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment
- Ability to communicate effectively in English and the local office language (if applicable)

Preferred qualifications
- Experience developing and implementing solutions and measuring impact on clients' business
- Experience coaching junior consultants
- Have completed or interested in pursuing recognized professional accreditation, such as Project Management Professional (PMP)
- Knowledge of Project Management tools
- Exposure to payments and/or retail banking or merchants
- MBA or master’s degree with relevant specialization (not required)

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We c

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