Consultant, Vendor Management

2 weeks ago


Toronto, Canada CIBC Full time

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

**Job Description**:
What You’ll Be Doing

The Consultant, Vendor Management is responsible for supporting the Senior Consultant, Vendor Management to manage all activities associated with vendor compliance to contractual documentation. The role acts as a resource integrator for their area, regularly communicating with business leaders to understand business goals regarding the short term and long term strategy and vendor needs. The Consultant, Vendor Management applies advanced concepts to support the development of a vendor management framework to manage CIBC-vendor relationships on a consistent basis. The role uses independent judgement to determine methods and approaches to work, participating in monthly business review meetings with vendors and actively monitoring, reviewing, and reporting on vendor governance activities. The Consultant, Vendor Management applies advanced financial management skills to analyize financial data, validate rates against contractual terms, develop rate card models to support negotiation conversations and actively reports on spend analysis.

How You’ll Succeed
- Client Engagement & Relationship Management - Collaborate with business leaders to clearly understand business objectives and share with vendor through frequent touchpoints to ensure alignment of goals so that they can provide better service and value. Focus on each client experience and make every interaction meaningful. Establish and maintain healthy working relationships with business partners, suppliers, and peers. Develops trusted adviser relationships and provide leadership and valued consulting advice to ensure effective management and governance of outsourcing contracts.
- Financial Management - Complete volume and price analysis and ensure accurate volume and price forecasting on a monthly and quarterly bais for all vendors, review change request and impact to financial plan, receive and pay invoices and look for opportunities to continuously improve the process to reduce overall cost. Ensure ongoing monthly monitoring and forecasting of total contract spend against total contract value to ensure compliance is acheived
- Vendor Risk Monitoring and Performance Management - Monitor and report on the risks and performance associated with the Logistic Services suppliers in partnership with supplier risk teams across CIBC. The bank’s Supplier Risk Framework and Third Party Risk Management (TPRM) program will form the basis for this work.
- Influencing and Negotiations - Be a strong influencer and negotiator with the ability to liaise with all levels of stakeholders. Support contract drafting, negotiations and finalization, approval processes. Comply with CIBC’s Procurement and Supplier Governance policies and process.
- Problem Solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to collaborate with others to build a better solution together.
- Manage Multiple Priorities - Use effective self-management practices to manage multiple concurrent objectives or activities, making effective judgments as to prioritizing and time allocation.
- Project Management Skills - Effectively develop project plan timelines, engage and liaise with business partners across the organization to support development and delivery of project plans.

Who You Are
- You can demonstrate experience. You have 2 years of experience in working with outsourcing vendor to deliver service to our clients. You have strong written and oral communication, influencing and negotiating skills sufficient to shape decision-making process on managing operational issues.
- You're passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity
- You put our clients first. You engage with purpose and the required level of urgency to find the right solutions. You go the extra mile, because it’s the right thing to do.
- Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
- You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.
- Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability
- Advanced Excel skills. You know how to use excel to expertly build and update formulas and are also able to le



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