Field Service Technician Iii

3 days ago

Winnipeg, Canada Enersys Full time

**Job Purpose**:
Provide technical support for EnerSys batteries and systems. Provide an on-site presence to engage customers and lead the team to deliver quality service. Leverage experience to mentor team members in the areas of Health and Safety, quality, standards, and best practices. This role will be expected to help achieve financial targets by driving both revenue and margin.

**Essential Duties and Responsibilities**:

- Follows all company policies and procedures as listed, but not limited to: warranty policies, Federal & Provincial safety standards, Transportation of Dangerous Goods
- Maintains a safe, orderly, and clean working environment
- Is directly responsible for company assets such as service vehicle, inventory, tools, laptops, and test equipment
- Maintains truck log, if necessary, according to provincial and or federal requirements
- Maintains good communication with Field Supervisor and/or Manager (Project Management team)
- Completes and submits reports as required
- Coordination of (Verify) shipping and receiving, and in the field: material audits to identify shortages
- Installation of DC power plants, BDFB’s, inverters, UPS, and DC Battery systems
- Perform commissioning of DC power plants, inverters, and battery conductance readings, testing of system and equipment alarms
- Perform rectifier and inverter module swaps, and updating system inventories
- Perform Preventative Maintenance routines, which would include completing reports and data analysis to identify key areas where the clients’ systems are at risk or could be improved
- Install data cabinets, cable tray infrastructure, including load bearing auxiliary systems, fiber optic raceways, grounding and alarm connections

**Essential Duties and Responsibilities Cont.**:

- Provide support for maintenance and calibration of tools
- Interact with internal and external stakeholders
- Perform as the on-site team lead working with in-house technicians and sub-contractors
- Provide mentoring on safety, quality, and company practices
- Travel when required to perform installations, repairs, and preventative maintenance
- Contribute to company revenue and margin targets by supporting the execution of quality work within project timelines and budget
- Provide support to the estimation team by conducting site visits and creating material lists
- Establish and enforce performance standards and build rapport with Sub-trades
- Document and make available to the Project Management Team (PMO) the information on the progress of subcontractors and others providing labour, material, or services to the Project
- Keep a daily log available to the PMO team as required. Escalate any significant project issues related to scope, quality, or timing
- Submit daily written progress reports to the Construction (Project) Manager, including scheduling information

**Minimum Qualifications**:

- Requires 4+ years of related experience
- Able to travel to support in-field operations
- Required to complete RP101, RP201, or Power Systems equivalent
- Strong knowledge of Microsoft Office suite and Teams
- Strong mechanical aptitude
- Able to work and demonstrate safe work procedures with hand and power tools
- Able to comprehend and compose documents such as customer correspondence, technical manuals, memos, and reports in English and/or French
- Able to perform math calculations and measurements
- High School Diploma or equivalent
- Strong organizational and planning skills

**Preferred Qualifications**:

- Advanced electrical understanding - able to identify and mitigate risks related to electrical circuits
- The ability to use test equipment and interpret the collected readings/data
- The ability to read electrical and construction schematics
- Post-secondary certificate/diploma or Red Seal Trade Certification (an asset)
- Support sales with strong technical knowledge and professional engagement with customers
- A strong understanding of company procedures and policies
- Strong knowledge of client and industry standards such as IEEE & Telcordia

EnerSys provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. EEO/M/F/Vets/Disabled

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