Operational Performance Advisor

1 month ago

Mississauga, Canada Desjardins Full time

The Organizational Performance Department is looking for an operational performance advisor. The team advises the organization's Commercial Lines Division (P&C Insurance) at a national level, weighing in on a wide range of data sets, including financial results and operational performance. Are you known for your resourcefulness, analytical skills and business acumen? Then this opportunity might be right for you As an operational performance advisor, you'll support clients with performance and workforce capacity management by creating and updating various indicators and reports. You'll analyze and adapt management systems based on the evolution and changing needs of the organization. More specifically, you will be required to:
- Provide clients with advice and support to help them identify the information they need to carry out their management duties and produce various reports- Create annual workforce capacity plans with your clients and provide ongoing follow-up support- Provide clients with advice that will help them understand their performance data and implement solutions as needed- Diagnose any issues, challenges, needs and problems that might arise in your line of work to ensure target outcomes can be reached- Use reports to analyze information- Zero in on challenges/issues- Develop and propose solutions to help your unit improve various processes- Develop, implement, update and use management tools and processes specific to your line of work- Help develop and improve key performance indicator and monitoring tools, policies, processes and programs that support your unit's strategic projects and initiatives.

What we offer*- Competitive salary and annual bonus- 4 weeks of flexible vacation starting in the first year- Defined benefit pension plan that provides predictable, stable income throughout retirement- Group insurance including telemedicine- Reimbursement of health and wellness expenses and telework equipment

What you bring to the table- Bachelor's degree in a related field- A minimum of four years of relevant experience- Please note that other combinations of qualifications and relevant experience may be considered- Knowledge of French is required for positions in Quebec- Expert proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients- Knowledge of Power BI- Knowledge of Excel- Knowledge of the property and casualty insurance sector

LI-Hybrid

Trade Union

Non-unionized

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

Job Family

Administration (FG)

Unposting Date

2024-10-18

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