Manager Housekeeping Services

3 weeks ago

Kelowna, Canada Interior Health Authority Full time

Interior Health is looking for a permanent full time Manager, Housekeeping Services to join our vibrant team in Kelowna, B.C. If you are interested in expanding your career opportunities and develop your leadership skills, this is the position for you

**About the Role**:
The Manager, Housekeeping Services is responsible for ensuring the efficient and effective delivery of assigned Housekeeping Services at Kelowna General Hospital (KGH). The Manager is responsible for the overall planning, management, organization, and evaluation of all functions (including staffing, supplies, and operating budgets) for the assigned Housekeeping Services. The Manager works in close collaboration with local leaders, the Finance Department, and other departments throughout Interior Health (IH).

Some Key Duties may include:

- Ensures that all internal and external customer requirements are met.

Purchasing

1. Coordinates the regular ordering of supplies as needed.

2. Supervises the receiving, storage, and control of all supplies according to established standards and safety specifications.

3. Works cooperatively with the Department of Material Management in implementing IH policy in the purchasing and receiving department of all supplies.

Leadership

1. Leads employees to meet the organization’s expectations for productivity and quality.

2. With the assistance of Human Resources, provides effective performance feedback through employee recognition, rewards, and disciplinary action, when necessary.

3. Consciously creates a workplace culture that is consistent with that of the overall organization and that emphasizes the identified mission, vision, guiding principles, and values of the organization.

4. Serves as a knowledgeable resource to the organization's management team that provides leadership and direction.

5. Holds regular staff meetings to discuss problems and procedures.

6. Responsible for the database management of the Housekeeping Services software program in coordination with the software supplier.

Quality Assurance

1. Provides direction to all Housekeeping employees ensuring that IH is compliant with all industry standards, safety, WSBC, and WHMIS regulations.

2. Ensures compliance to isolation, cleaning, terminal cleaning, and infection control protocols.

3. Conducts regular quality assurance audits and compiles appropriate reports.

4. Monitors and ensures compliance by staff with all quantity and quality controls, sanitation, and safety procedures and standards.

5. Checks and requisitions maintenance and repair of equipment and facilities as needed. Instructs employees regarding correct procedures in the use and cleaning of equipment.

6. Develops and implements staff orientation and in-service education programs. Ensures that staff is trained to perform all procedures associated with fire, safety, and emergencies according to IH policy.

Budget

1. Responsible for monitoring the quality of all services provided within established budgets.

2. In consultation with the Director, plans the annual department budget. Is responsible for ongoing adherence to budget objectives for supplies, staffing, and equipment.

3. Represents the department at group purchasing and tender contract meetings, if required.

4. Participates in ongoing product evaluation and cost comparison as part of the purchasing process.
- Performs other related duties and/or projects as assigned.

**How will you create an impact?**

Joining our IH team will allow you to challenge yourself professionally while enjoying all the personal pursuits available to you within this fantastic community.

We offer an exceptional employer-paid benefits package, competitive salary, and generous vacation entitlement after your first year of employment.

We offer a work environment conducive to growth and development of strong leadership skills. The opportunity to have a balanced lifestyle that allows you to maintain the quality of life you desire.

Interior Health strives to create an environment where you enjoy the work you do, the place where you work, and the people around you. Together, we create great workplaces.

Education, Training, and Experience:

- Completion of a formal management education program (degree preferred, diploma minimum) in Environmental Services.
- At least 5 years of practical experience in management/administration in the health services field.

Skills and Abilities:

- Demonstrated ability to plan, consolidate, and deliver high quality services in a cost efficient, customer-focused manner.
- Must demonstrate a high degree of skill in negotiating, problem solving, conflict management, and communications.
- Knowledge of computerized housekeeping software systems.
- Knowledge of industry-recognized Infection Control and Cleaning Standards.
- Ability to work with others, including other Support Services staff, Ministry of Health Officials, etc.
- Ability to work under pressure.
- Willingness to embrace the self-directed te

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