Assistant Housekeeping Manager

3 weeks ago


Kelowna, British Columbia, Canada Hampton Inn & Suites by Hilton Kelowna Airport Full time
Business Operating as: Hampton Inn & Suites by Hilton Kelowna Airport
Position Title: Assistant Housekeeping Manager
Number of Available Position(s): 1
Terms of Employment: Full time & Permanent, 32-40hrs/week, 8hrs/day.
Wage: $24.00 Hourly

Benefits:
  • Staff Accommodation
  • Extended Health and Dental Benefits Employee and Family Assistance Program
  • Employee discounts on accommodations, dining at our sister properties (Manteo Resort, Eldorado Marina, Four Points by Sheraton, Hampton Inn & Suites Kelowna Airport, and Home2Suites by Hilton Fort St John)
  • An excellent work environment, with a focus on staff recognition and teambuilding
  • Room for growth and development
Language of work: English
Work Location/business address: 1665 Innovation Dr, Kelowna, BC V1V2Y9

Company Profile:
If you are looking for a team that brings out the best in each other, a team that has fun and are proud of their work - we want to hear from you. The Hampton Inn & Suites Kelowna Airport is looking to fill the role of Assistant Housekeeping Manager.

Located near Kelowna Airport, we are on a bus route, with a stop just outside of the hotel. We also pickup our employees from the bus loop at UBCO We offer a wide range of exciting career opportunities, competitive earnings potential, employee discounts on water sport rentals, discounted food & beverage at all our Argus Properties Ltd owned Restaurants and Hotels, fun social events, and great colleagues

Job Description and Responsibilities:
Reporting to the Executive Housekeeper Manager, you are responsible for performing the following tasks to the highest standards:
  • Ensure policies and procedures are followed consistently through daily operations
  • Provide supporting information to the manager for reporting
  • Assist in the day to day operations of housekeeping, including scheduling, planning, work load, delegating tasks and communications across departments
  • Assists with hiring, training, introduction of new team members and performance reviews
  • Administration duties such as: payroll, scheduling, inventory, ordering and coding invoices
  • Thinks and acts with the guest in mind, makes guest service a priority
  • Work closely with the Front Office and Maintenance Managers to ensure the rooms division team is on the same page
  • Efficiently acts upon feedback for the benefit of the guest
  • Efficiently acts upon feedback of team members for the benefit of the housekeeping workplace
  • Participate in meetings when Manager is unable to attend to ensure two- way communication is maintained
  • Adherence to all Hilton standards
  • Other duties as assigned
  • Available to work varied shifts: days, weekends and holidays

Skills Requirements:
To successfully fill this role, you should demonstrate following:
  • Previous experience as a Housekeeping Supervisor is required
  • Experience in a similar environment will be an asset, with a proven ability to provide professional, friendly and engaging service;
  • Excellent communication skills, both verbal and written
  • Committed to delivering high levels of customer service
  • Highly organized and has very effective time management skills
  • Outstanding problem solving skills and attention to detail

Education Requirements:
  • High School diploma
  • WHMIS training is an asset
  • Diploma in Resort and Hotel Management or other related topic.

Company Address: 1665 Innovation Dr, Kelowna, BC V1V2Y9

How to Apply: Please go to the link here to apply for this position or send cover letter and resume to

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