Capital Markets Process Leader
4 weeks ago
At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.
Job Level
NV-11
As a capital markets process leader, you work closely with product managers, process improvement advisors and process owners to bring product lines to life through seamless processes that reflect member and client expectations and provide high efficiency for Desjardins.
You lead and influence specialists and practitioners on development projects and highly innovative, complex strategic initiatives involving multiple sectors and related to processes.
You make recommendations on the development and execution of projects and initiatives with a very high degree of operational and conceptual complexity. You use your analytical skills and comprehensive, in-depth understanding of your line of business and the organization. Coordination is critical. You interact with a very large number of stakeholders working in a wide range of fields. Interpersonal savvy is therefore essential.
General Information on the Position
Main responsibilities- Work closely with product managers and process advisors to bring product lines to life through seamless processes that reflect member and client expectations.- Establish a clear vision for the processes under your responsibility and lead initiatives and contributors using a matrix approach.- Manage process performance by setting objectives and performance indicators.- Review, approve and communicate changes/updates to processes.- Monitor the industry to understand and anticipate trends in your line of work and make recommendations to develop best practices for the organization.- Continuously improve processes, watch for opportunities for efficiency gains, improve the member/client experience and monitor market trends.
Other working conditions- Workplace: Position located in Montreal or Toronto, depending on the applicant selected. The work arrangement for the position is hybrid work- Number of jobs available: 1
**Qualifications**:
- Bachelor's degree in a related field- A minimum of 8 years of relevant experience- Experience in process improvement (an asset)- Experience in matrix or functional management (an asset)- Experience in the business sector (an asset)
Please note that other combinations of qualifications and relevant experience may be considered- Lean Six Sigma belt (an asset)- For vacant positions available in Quebec, please note that knowledge of French is required
Specific knowledge- Advanced proficiency in French- Complete proficiency in English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
Desjardins Cross-sector skills
Action oriented, Customer Focus, Differences, Nimble learning
Key competencies for the job
Interpersonal Savvy, Strategic mindset
Work Location
1, Complexe Desjardins, Montréal
Trade Union
Non Syndiqué
Unposting Date
2024-03-13
Job Family
Administration (FG)
Desjardins Group is the largest cooperative financial group in Canada, and one of the largest employers in the country. It offers a full range of financial products and services and is home to a wealth of expertise in property and casualty insurance, life and health insurance, wealth management, services for businesses of all sizes, securities brokerage, asset management, venture capital, and secure, leading-edge virtual access methods.
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