Recreation Attendant

5 months ago

Parksville, Canada The Royal Kelowna by Bellstar Hotels & Resorts Full time

**We're always looking for amazing people to join our team. Here at Bellstar, we “think like a guest, and act like an owner”, and look for team members who try to make every stay an unforgettable experience for guests.**

**Please note this is a seasonal summer position**

The Recreation Attendant plays an important role ensuring the highest quality guest experience. They assist our guests with the recreation equipment at the property. Recreation Attendants must do their best to make our guests stay amazing from the time they arrive to the time they depart.

**This job might be for you if**:
You like helping people. You are friendly, patient, and calm under pressure. You are physically fit and love working outside. You communicate clearly, speak well, and can explain just about anything to everyone. If this sounds like you, we can’t wait for you to apply

**Responsibilities for this role include**:

- Greeting all Guests & Visitors in a friendly and professional manner
- Being knowledgeable of all hotel facilities and services
- Provide accurate and compelling tourist and destination information to Guests
- Signing out and checking back in recreation equipment
- Storing and sanitizing recreation equipment properly between usage, as well as informing management of any repairs needed when required
- Maintaining confidentiality of all Guest information
- Complying with all legislative requirements and internal standards, policies, and procedures while upholding the company’s core values
- Other relevant and related duties as assigned

**The “must haves”**:

- A passion for the tourism industry
- Strong verbal and written English communication skills, with the ability to follow written and verbal instructions
- Committed to delivering the highest level of guest service and satisfaction
- Ability to work under pressure in a fast-paced environment
- Ability to work in a team environment, and on your own
- Great organizational, multi-tasking and problem-solving skills
- Physical ability to repeatedly push, pull and lift up to 50lbs as well as stand, bend, twist and stretch for long periods of time
- Ability to work a variety of shifts including days, nights, weekends, and holidays

**The “nice to haves”**:

- Previous customer service experience, preferably in a full-service hotel
- Previous watersports experience
- Valid certification in First Aid
- Valid certification in WHMIS

**What you can expect from us**:

- A positive, open working environment with a stable, loyal team who love to promote inclusivity while having fun at work
- A growing company with opportunities for advancement, relocation, and development
- A robust benefits package, for qualifying employees, that includes dental and medical coverage
- Annual, corporate wide, salary and wage reviews
- Enrollment in the employee discounted rates program for use at any of the Bellstar Hotels & Resorts managed properties

BCR

**Job Types**: Fixed term contract, Seasonal

Pay: From $18.00 per hour

**Benefits**:

- Discounted or free food
- Flexible schedule
- Store discount

Schedule:

- Day shift
- Evening shift
- Every Weekend
- Holidays

Ability to commute/relocate:

- Parksville, BC V9P 0B1: reliably commute or plan to relocate before starting work (required)

**Language**:

- English (required)

Work Location: In person

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