Personal Banking Associate

2 weeks ago

Stratford, Canada TD Bank Full time

**TD Description**

Stay current and competitive. Carve out a career for yourself. Grow with us.

**Department Overview**

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long
- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small businesses achieve their financial goals.

We are looking for brand champions, relationship builders, and leading professionals with an understanding of market and economic trends that can build legendary customer experiences.

Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose and execute with an impact.

Can you establish, build, and maintain impactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking a **Personal Banking Associate **for our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking solutions. Do you think you have what it takes?

In this role, a typical day may look like:

- Engage customers in day to day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions
- Understand customer needs and guide customers to the right contact person for appropriate solutions while exercising good judgement in confidential matters
- Build customer confidence on emerging digital banking trends by educating them on mobile, ATM, and online banking
- Support the frontline staff with scheduled cash and non-cash transactions; resolve critical issues and report non-standard matters to management
- Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
- Participate in the timely and accurate completion of business processes and procedures
- Ensure prepared documentation is accurate, reflects business intentions, and is consistent with relevant regulations and TD's Code of Conduct and Ethics
- Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common objectives

**Job Requirements**
- High School Diploma with over 1 year of relevant experience
- Undergraduate degree or equivalent is an asset
- Proficiency in using MS Office (Word, Excel and Outlook), branch software and internet
- Knowledge of banking solutions and processes to advise customers
- A self-starter who works independently in a dynamic work environment through strong administration, organizational, planning and time management skills
- A dynamic, diligent, and effective influencer with can-do attitude to exercise initiative and handle several tasks and changing priorities
- A strong communicator with established customer experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous, and effective manner

**Inclusiveness**

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

**Job Family**
- Retail Sales & Service

**Job Category - Primary**
- Retail Banking - Customer Service

**Job Category(s)**
- Retail Banking - Customer Service

**Hours**
- 37.5

**Business Line**
- TD Canada Trust

**Time Type**
- Full Time

**Employment Type**
- Regular

**Country**
- Canada

**Province/State (Primary)**
- Ontario

**City (Primary)**
- Stratford

**Work Location**
- 41 Downie Street

**Job Expires**
- 20-May-2023

  • Personal Banking Associate Trainee

    4 weeks ago

    Stratford, Canada TD Bank Full time

    403850BR Retail Banking - Financial Services Stratford, ON March 22, 2023 Company Overview Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers...

  • Personal Banking Associate Trainee

    4 weeks ago

    Stratford, Canada TD Bank Full time

    **TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our...

  • Personal Banker

    4 weeks ago

    Stratford, Canada BMO Financial Group Full time

    73 Downie Street Stratford Ontario,N5A 1W8 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Banking Advisor

    4 weeks ago

    Stratford, Canada Royal Bank of Canada Full time

    **Job Summary** **What is the opportunity?** This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday banking, credit, and investment needs. As an RBC ambassador, you add value in the moments that matter most to clients and...

  • Customer Experience Associate

    4 weeks ago

    Stratford, Canada TD Bank Full time

    **TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our...

  • Customer Experience Associate

    4 weeks ago

    Stratford, Canada TD Bank Full time

    403896BR Retail Banking - Customer Service Stratford, ON March 22, 2023 Company Overview Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers...

  • Senior Relationship Manager, Commercial Banking

    3 days ago

    Stratford, Canada Royal Bank of Canada> Full time

    Job SummaryWhat is the opportunity? Your natural flair for connecting to prospects, new and existing clients by providing advice and resolving intricate business challenges is what sets you apart from the crowd. This role is all about professional relationship management and delivering top-tier financial advice, whose expert approach aligns sales, products,...

  • Senior Relationship Manager, Commercial Banking

    4 days ago

    Stratford, Canada RBC - Royal Bank Full time

    Job SummaryWhat is the opportunity? Your natural flair for connecting to prospects, new and existing clients by providing advice and resolving intricate business challenges is what sets you apart from the crowd. This role is all about professional relationship management and delivering top-tier financial advice, whose expert approach aligns sales, products,...

  • Sales Associate

    5 days ago

    Stratford, Canada Rhumba Full time

    Rhumba has an immediate position for a friendly, reliable and motivated sales associate for our ladies boutique in downtown Stratford. If you have a passion for fashion, enjoy working independently within a team environment and have strong customer service skills this job could be for you! **Job Types**: Part-time, Permanent Part-time hours: 20 per...

  • Retail Sales Associate

    4 weeks ago

    Stratford, Canada Stratford Festival Full time

    **What type of jobs do you hire for?**: Seven people work behind the scenes for every actor you see on our stages! We regularly hire in these areas: - Production (Props, Wardrobe, Stage Management) - Marketing and Fundraising - Audience Development (Call Centre, Cafés & Catering, Retail, Ushers) - Education - Administration - Facilities & Building...

  • Production Associate

    6 days ago

    Stratford, Canada Stance Healthcare Inc. Full time

    Stance Healthcare has immediate openings for Production Associate for our Stratford facility for straight day shift. **Position Summary**: The Production Associate is an integral member of the Stance Healthcare Production team. The position requires a high degree of skill and adaptability in order to keep up with changing priorities in a fast-paced...

  • Production Associate

    4 weeks ago

    Stratford, Canada Stance Healthcare Inc. Full time

    Stance Healthcare has immediate openings for Production Associate for our Stratford facility for straight day shift. **Position Summary**: The Production Associate is an integral member of the Stance Healthcare Production team. The position requires a high degree of skill and adaptability in order to keep up with changing priorities in a fast-paced...

  • Sales Associate

    4 weeks ago

    Stratford, Canada Northern Reflections Ltd Full time

    The Sales Associate is accountable for achieving daily personal sales results and customer service standards while following our Fundamental Selling Skills program and meeting key performance indicators. They will also assist the Store Management Team in maintaining all operations of the store. **Job Duties**: - Meet or exceeds daily personal sales goals...

  • Sales Associate

    3 weeks ago

    Stratford, Canada Northern Reflections Full time

    Northern Reflections is looking for a Sales Associate to join our store team. The Sales Associate is accountable for achieving daily personal sales results and customer service standards while following our Fundamental Selling Skills program and meeting key performance indicators. They will also assist the Store Management Team in maintaining all operations...

  • Warehouse Associate

    2 weeks ago

    Stratford, Canada Carman's foto source Full time

    **Description** Under the direction of the company managers and with safety, efficiency and customer service a priority, the warehouse associate is accountable to facilitate the storing, moving and shipping of supplies, stock and materials, effectively managing the timely flow of order processing. **Responsibilities** Plan and co-ordinate the timely...

  • Warehouse Associate

    4 weeks ago

    Stratford, Canada Carman's foto source Full time

    **Description** Under the direction of the company managers and with safety, efficiency and customer service a priority, the warehouse associate is accountable to facilitate the storing, moving and shipping of supplies, stock and materials, effectively managing the timely flow of order processing. **Responsibilities** Plan and co-ordinate the timely...

  • Mechanical Estimating Associate

    5 days ago

    Stratford, Canada CULLITON Inc. Full time

    CULLITON is seeking a motivated individual to join our estimating team as a Mechanical Estimating Associate working from our head office in Stratford, Ontario. **About CULLITON** CULLITON is a leading multi-trade contractor, providing Mechanical, Electrical, and HVAC installations and service to the Industrial, Commercial, and Institutional (ICI) sectors...

  • Sales Associate, Festival Marketplace, Non-mgmt

    6 days ago

    Stratford, Canada The Source (Bell) Electronics Inc. Full time

    **Req Id**:410760 At The Source, we believe that the right tech makes all the difference and exist to help Canadians discover the endless possibilities of tech. We carry the latest tech, offer advice across all categories and networks, and put our customers first to ensure they find the right tech for them. Every day our Associates across the country help...

  • Mortgage Specialist

    4 weeks ago

    Stratford, Canada BMO Full time

    Application Deadline: 05/30/2024Address:73 Downie StreetCultivates, builds, and manages relationships with a third-party network of referral sources to build a pipeline of new mortgage business and increase BMO's share of the home financing market. Actively identifies sales opportunities and refers to BMO colleagues as appropriate. Develops and executes...

  • Mortgage Specialist

    4 weeks ago

    Stratford, Canada BMO Full time

    Application Deadline: 05/30/2024 Address: 73 Downie Street Job Family Group: Retail Banking Sales & Service Cultivates, builds, and manages relationships with a third-party network of referral sources to build a pipeline of new mortgage business and increase BMO’s share of the home financing market. Actively identifies sales opportunities and refers to...