Part-time Scheduler

3 days ago


Milton, Canada Community Living North Halton Full time

Community Living North Halton (CLNH) provides exciting employment, leadership development and growth opportunities. We are currently recruiting for a Part-Time Scheduler to join our team.

Our scheduling support team operates daily to respond to any scheduling calls from our direct service workers pertaining to immediate sick calls, if staff are running late for a shift, or communication in regards to their current shift as well as filling future planned vacancies. The department supports the whole organization for staffing supports as we are a 24/7 operation. The team works in partnership with program leadership to plan for today's and future needs for staffing supports. Utilizing a scheduling program, the scheduling team works to fulfill the staffing needs to ensure individuals we support can achieve their day to day plans.

**Qualifications**:

- Post-secondary education and/or equivalent experience in a scheduling environment
- Experience in a unionized environment an asset
- Proof of COVID 19 Vaccine
- Strong verbal and written communication skills
- Effective conflict resolution and problem-solving skills
- Excellent time management skills
- Professional customer service skills and telephone manner
- Demonstrated knowledge of Microsoft Office, particularly Excel and Google documents
- Demonstrated experience working with a database and scheduling software
- Valid Ontario G-Class Driver’s License and access to a vehicle, to attend our office for occasional team meetings and trainings

**Responsibilities**:

- To provide scheduling supports to ensure appropriate staffing levels for programs
- To support staffing replacement needs on an as need emergency basis
- To utilize Scheduling software tools to fill and offer shifts out to all employees
- Working knowledge of IBEX data base and ensure accuracy in entries is an asset
- To follow CLNH Call in Protocol and adhere to ESA standards of work time
- Problem solve staffing replacement challenges
- Understand and adhere to CLNH Policies and Procedures as well as comply with Collective Agreement
- Provide documentation as required to programs regarding staffing supports
- Demonstrated ability to work alone, with strong problem-solving skills
- Demonstrated ability to work in a rapidly changing environment with competing priorities
- Utilize the technology provided (cell phone, lap top, desk phone) to update schedules and communicate with managers, leads and direct support professionals

We thank all applicants in advance; however, only those selected for an interview will be contacted. No phone calls, please.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Community Living North Halton will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect to any materials or processes used to ensure your equal participation.

**Job Types**: Part-time, Permanent

**Benefits**:

- Casual dress
- Work from home

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday
- On call
- Weekends as needed

Work Location: Hybrid remote in Milton, ON L9T 5E3

Application deadline: 2024-11-21
Expected start date: 2024-12-02


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