Service Manager
1 month ago
Manage day-to-day operation of the department
- Plan, manage and implement schedules to meet daily customer commitments and ensure that the plan is properly executed.
- Review workload and manpower to meet customer commitments in a cost-effective manner.
- Ensure that projects are completed timely, within budget and to the customer's satisfaction.
- Improve individual performance of the field force you manage through daily, monthly and yearly performance reviews.
- Provide estimates to customers for service.
- Organizes and maintains all corresponding documents pertaining to each and every job.
- Follow up with technicians to ensure that we capture all completed jobs and obtain customer signatures on same.
**REQUIREMENTS**:
- Strong mechanical aptitude.
- 2 - 5 years of related job experience. Strong oral and written communication skills.
- Knowledge in MS Office and QuickBooks preferred. Diploma/Certificate in Business Administration would be an asset.
**Wages**: We offer a competitive wage based on experience and performance.
COVID-19 precaution(s):
- Personal protective equipment provided or required
- Temperature screenings
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place
Work Remotely
- No
**Job Types**: Full-time, Permanent
**Salary**: $30.00-$35.00 per hour
**Benefits**:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
Schedule:
- Monday to Friday
Supplemental pay types:
- Overtime pay
COVID-19 considerations:
All employees are required to wear a face mask in the office.
Application question(s):
- How many, if any, years of experience do you have in the Door and Gate Industry?
**Education**:
- AEC / DEP or Skilled Trade Certificate (required)
**Experience**:
- Customer Service: 2 years (preferred)
- Service Manager (Door & Gates): 2 years (required)
**Language**:
- English (required)
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