Director of Client Services

1 month ago


Brantford, Canada Lansdowne Children's Centre Full time

The Director of Client Services provides expertise in client service best practices and ensures high quality care is provided. As a member of the senior leadership team, the incumbent oversees a team of Client Service Managers to meet Lansdowne Children’s Centre’s mission and strategic goals.
- Work collaboratively to ensure organizational success, quality service, and organizational sustainability.
- In collaboration with internal partners, develop program goals consistent with the agency’s strategic plan.
- Build internal and external partnerships to seek opportunities to achieve mutual gains.
- Develop strategies and systems to support improvements in service delivery.
- Lead special projects related to the agency and program delivery.
- Provide leadership in all areas of clinical service, ethics and privacy.
- Contribute to overall organizational development and planning.
- Establish and maintain positive relationships with all funding agencies and appropriate provincial organizations.
- Participate on committees, boards and inter-agency functions as required.
- Establish performance objectives and indicators while providing ongoing coaching, measurement and feedback to direct reports.
- Ensures deliver of high-quality service via the supervision, coaching and management of Client Service Managers.
- Provide leadership to ensure a positive, supportive and safe workplace culture.
- Responsible for the health and safety of direct reports.

**EDUCATION, QUALIFICATIONS AND CERTIFICATIONS**:

- Post-Secondary Degree in health/social services or equivalent.
- Regulated health professional is preferred.

**EXPERIENCE AND KNOWLEDGE**:

- Minimum of 5 years of experience in health/social services or equivalent.
- Training in health care management is considered an asset.
- Experience providing dynamic leadership, problem solving and change management is required.
- Understanding of financial reporting and budgetary processes is required.

**OTHER REQUIREMENTS**
- Proof of immunizations, including full COVID-19 vaccination (Two Doses)

Vulnerable Sector Police Check

**Job Type**: Fixed term contract
Contract length: 12 months

Pay: $90,900.00-$111,900.00 per year

**Benefits**:

- Casual dress
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 2024-11-04



  • Brantford, Ontario, Canada Lansdowne Children's Centre Full time

    The Director of Client Services at Lansdowne Children's Centre is responsible for providing expertise in client service best practices and ensuring high-quality care is delivered. As a member of the senior leadership team, the incumbent oversees a team of Client Service Managers to meet the organization's mission and strategic goals.Key responsibilities...


  • Brantford, Ontario, Canada Lansdowne Children's Centre Full time

    The Director of Client Services at Lansdowne Children's Centre is a senior leadership position responsible for providing expertise in client service best practices and ensuring high-quality care is provided. As a member of the senior leadership team, the incumbent oversees a team of Client Service Managers to meet the organization's mission and strategic...


  • Brantford, Ontario, Canada Princeton Holdings Limited Full time

    At Princeton Holdings Limited, we are passionate professionals dedicated to delivering exceptional results for our clients. As a key member of our team, the Director of Client Partnerships plays a vital role in fostering strong relationships with our clients. Key responsibilities include:Developing and executing strategic client partnership plans to drive...


  • Brantford, Canada the Ladders Full time

    At Cowan, we are passionate professionals who are dedicated to doing what's right for our clients. Reporting directly to the Senior Vice President, Benefits & Pension Consulting, the Director of Client Partnerships is a key member in ensuring success with our client relationships. What you will do:T


  • Brantford, Canada Lansdowne Children's Centre Full time

    p>The Director of Client Services provides expertise in client service best practices and ensures high quality care is provided. As a member of the senior leadership team, the incumbent oversees a team of Client Service Managers to meet Lansdowne Children’s Centre’s mission and strategic goals.Work collaboratively to ensure organizational success,...

  • Board Director

    5 months ago


    Brantford, Canada St. Leonard's Community Services Inc Full time

    **Board Director** SOAR Community Services is seeking talented, experienced, and community-minded leaders to join its Board of Directors! Make a real difference in people's lives while utilizing your expertise, expanding your network, and fostering personal growth. By dedicating your time and skills, you can build a stronger community, enhance your...

  • Sales Director

    3 weeks ago


    Brantford, Ontario, Canada Quincy healthcare and homecare services incorporated Full time

    The Sales Director will lead our efforts to establish and maintain strong relationships with clients, identify new business opportunities, and drive sales growth. This role is ideal for a seasoned professional with a proven track record in sales and marketing.Key Responsibilities:Develop and implement sales strategies to achieve business objectives.Build and...


  • Brantford, Canada Bawa Group of Companies Full time

    We are looking for a professional & reliable Director of Construction to plan construction projects and oversee their progress along the way in a timely and cost-effective manner. You will be responsible for budgeting, organization, implementation, and scheduling of the projects. As a Director of Construction, your responsibilities may include the...


  • Brantford, Canada Lansdowne Children's Centre Full time

    p>The Director of Client Services provides expertise in client service best practices and ensures high quality care is provided. As a member of the senior leadership team, the incumbent oversees a team of Client Service Managers to meet Lansdowne Children’s Centre’s mission and strategic goals.Work collaboratively to ensure organizational success,...


  • Brantford, Canada Sephora Full time

    **Job ID**: 232522 **Store Name/Number**: ON-Lynden Park Mall (1604) **Address**: 84 Lynden Road, D7, Brantford, ON N3R 6B8, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular **You’ll love working here** As a Team Lead, Client Services & Experience, you will be assigned oversight of all Worlds on-stage and for overseeing service,...

  • Sales Director

    2 weeks ago


    Brantford, Ontario, Canada Quincy healthcare and homecare services incorporated Full time

    Key ResponsibilitiesAs a Sales Director at Quincy healthcare and homecare services incorporated, you will be responsible for authorizing and organizing the establishment of major departments and associated senior staff positions. You will also co-ordinate the work of regions, divisions or departments, establish objectives for the organization and formulate...

  • Sales Director

    4 weeks ago


    Brantford, Ontario, Canada Quincy healthcare and homecare services incorporated Full time

    Job Title: Sales DirectorJob Summary: We are seeking a highly skilled Sales Director to lead our sales team at Quincy healthcare and homecare services incorporated. The successful candidate will be responsible for developing and implementing sales strategies, managing sales teams, and driving revenue growth.Key Responsibilities:Develop and implement sales...

  • Client Advisor

    2 months ago


    Brantford, Canada Royal Bank of Canada Full time

    **Job Summary** **What is the opportunity?** As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver exceptional customer service...


  • Brantford, Ontario, Canada BAVIERA INVESTMENTS INC. Full time

    Job Title: Hospitality Services DirectorWe are seeking an experienced and dynamic individual to join our team as a Hospitality Services Director. As a key member of our staff, you will be responsible for overseeing the daily operations of our food service establishment.Key Responsibilities:Establish efficient work schedules to meet customer demandsSupervise...

  • Sales Director

    4 weeks ago


    Brantford, Ontario, Canada Quincy healthcare and homecare services incorporated Full time

    At Quincy healthcare and homecare services incorporated, we are seeking a highly skilled Sales Director to lead our sales team. The ideal candidate will have a Bachelor's degree and 1-2 years of experience in sales and marketing. Key responsibilities include:Key ResponsibilitiesAuthorizing and organizing the establishment of major departments and associated...

  • Client Advisor

    6 days ago


    Brantford, Canada Royal Bank of Canada> Full time

    Job SummaryWhat is the opportunity?As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver exceptional customer service and are...


  • Brantford, Canada The Corporation of the City of Brantford Full time

    Situated on the picturesque Grand River, the City of Brantford is a rapidly growing community of over 100,000 residents, located in the heart of Southern Ontario with direct access to Hwy. 403 and is in close proximity to the GTHA, Waterloo and Niagara regions. As a single-tier municipality, Brantford is responsible for the full spectrum of municipal service...

  • Sales Director

    1 week ago


    Brantford, Ontario, Canada Quincy healthcare and homecare services incorporated Full time

    Overview:We are Quincy Healthcare and Homecare Services Incorporated, a reputable healthcare organization dedicated to providing quality services to our community.About the Role:The Sales Director will be responsible for leading our sales team and driving business growth through effective marketing strategies and tactics. This role requires strong leadership...

  • Senior Sales Director

    4 weeks ago


    Brantford, Ontario, Canada Quincy healthcare and homecare services incorporated Full time

    Job Title: Senior Sales DirectorJob Summary: We are seeking a highly skilled Senior Sales Director to join our team at Quincy healthcare and homecare services incorporated. The ideal candidate will have a proven track record of success in sales and marketing, with a strong ability to lead and motivate a team.Key Responsibilities:Develop and implement sales...


  • Brantford, Ontario, Canada Quincy healthcare and homecare services incorporated Full time

    Job Title: Sales and Marketing DirectorAt Quincy healthcare and homecare services incorporated, we are seeking a highly skilled Sales and Marketing Director to lead our sales and marketing efforts. The ideal candidate will have a strong background in sales and marketing, with experience in developing and implementing marketing strategies and managing sales...