Head of Customer Support
5 months ago
**Today's Campers, Tomorrow's Leaders**
Laurus Lifestyles is a community where children can grow and families are empowered to live a healthy and balanced life all year round. We offer unique curriculum-based programs and experiences that are rooted in research and tested in the field.
- Laurus is more than just a camp.
**It’s a lifestyle.**
**About the role**
**Responsibilities**- Creating and maintaining great relationships with all customers.- Responding to and resolving escalated issues and complex requests from clientele.- Overseeing sales at each location.- Monitoring workloads of their team and adjusting to ensure adequate coverage of service across all areas and locations.- Creating procedures and ensuring that correct procedures are followed.- Collaborating and working closely with our Head of Marketing and Communications and Director of Camp Operations.- Identifying systems and workflow improvements to enhance their team's efficiency.- Helping with meeting and/or exceeding monthly sales and registration goals for each location.- Tracking their team's schedules & hours for payroll.- Hiring, training, managing and delegating tasks to their CSRs.- Finding and generating location specific leads that bring in clients for each location.- Ensuring that all weekly invoices and payments are up to date.- Suggesting improvements for success.- Other duties that may be created or delegated to them
**Qualifications**- Familiarity with Amilia, Cisco, RingCentral and hubspot.- Experience in a management position is required.- Experience in customer support and sales are required.- Bilingual (English and French).- Experience working with a ‘parent’ clientele is a strong asset.
-
Head of Customer Experience
5 months ago
Montréal, Canada WHC Online Solutions Inc. Full timeWeb Hosting Canada (WHC) empowers tens of thousands of Canadian entrepreneurs and small businesses to thrive with its powerful yet affordable online solutions. Join us and be part of a collaborative and passionate team dedicated to building Canada’s ultimate growth ecosystem. How you fit in Working directly with the CEO, the Head of Customer Experience...
-
Customer Support Agent
4 months ago
Montréal, Canada Dealer Inspire Full time**Customer Support Agent** Inventory & Syndication Analyst - Bilingual English - French_ - Location: Montréal, QC_ In addition to financial compensation, benefits include: - 18 days of paid time off - Comprehensive Health & Dental Insurance plan, includes vision care - Monthly stipend to put towards home office improvements - Mac or Windows equipment...
-
Head Cashier
5 months ago
Montréal, Canada IGA Full time**Head cashier**: Full-Time Number of hours per week : between 40 and 40 Shift : Day Availability : Anytime **Become a head cashier!** Are you curious to learn more about food, are you motivated and resourceful? Are you considered a team player in your family? Then this job should interest you! You have management experience and knowledge of point of...
-
Head Cashier
4 months ago
Montréal, Canada IGA Full time**Head cashier**: Full-Time Number of hours per week : between 39 and 39 Shift : Day, Evening Availability : Anytime **Become a head cashier!** Are you curious to learn more about food, are you motivated and resourceful? Are you considered a team player in your family? Then this job should interest you! You have management experience and knowledge of...
-
Head Cashier
5 months ago
Montréal, Canada IGA Full time**Head cashier**: Full-Time Number of hours per week : between 39 and 40 Shift : Day, Evening Availability : Anytime **Become a head cashier!** Are you curious to learn more about food, are you motivated and resourceful? Are you considered a team player in your family? Then this job should interest you! You have management experience and knowledge of...
-
Head of Product
5 months ago
Montréal, Canada Stay22 Full time**Head of product** As Head of Product, we expect you to make product features decisions, technology direction and lead the product team through well defined, well designed, fully tested and fully documented projects. **Key responsibilities** - **Product Strategy**: Define and implement the product strategy and roadmap, aligning with the company's...
-
Head Cashier
5 months ago
Montréal, Canada IGA Full time**Head cashier**: Full-Time Number of hours per week : between 40 and 40 Shift : Day, Evening Availability : Anytime **Become a cashier manager!** Are you curious to learn more about food, are you motivated and resourceful? Are you considered a team player in your family? Then this job should interest you! You have management experience and knowledge...
-
Head Cashier
5 months ago
Montréal, Canada IGA Full time**Head cashier**: Full-Time Number of hours per week : between 40and40 Shift : Day Availability : Anytime **Become a cashier manager!** Are you curious to learn more about food, are you motivated and resourceful? Are you considered a team player in your family? Then this job should interest you! You have management experience and knowledge of point...
-
Head of Dairy Products
5 months ago
Montréal, Canada IGA Full time**Head of Dairy Products**: Full-Time Number of hours per week : between 40 and 40 Shift : Day Availability : Anytime **Become a Head of Dairy Products!** Are you curious to learn more about food, are you motivated and resourceful? Are you considered the dairy connoisseur in your family? Then this job should be for you! You have retail...
-
Head of Dairy Products
5 months ago
Montréal, Canada IGA Full time**Head of Dairy Products**: Full-Time Number of hours per week : between 40and40 Shift : Day, Evening Availability : Anytime **Become a Head of Dairy Products!** Are you curious to learn more about food, are you motivated and resourceful? Are you considered the dairy connoisseur in your family? Then this job should be for you! You have retail...
-
Head of Dairy Products
5 months ago
Montréal, Canada IGA Full time**Head of Dairy Products**: Full-Time Number of hours per week : between 39and39 Shift : Day Availability : Anytime **Become a Head of Dairy Products!** Are you curious to learn more about food, are you motivated and resourceful? Are you considered the dairy connoisseur in your family? Then this job should be for you! You have retail...
-
Head of Dairy Products
4 months ago
Montréal, Canada IGA Full time**Head of Dairy Products**: Full-Time Number of hours per week : between 40and40 Shift : Day Availability : Weekdays **Become a Head of Dairy Products!** Are you curious to learn more about food, are you motivated and resourceful? Are you considered the dairy connoisseur in your family? Then this job should be for you! You have retail...
-
Head of Custody
4 months ago
Montréal, Canada National Bank of Canada Full timeNational Bank Trust is looking for a dynamic leader who can mobilize and direct an institutional team. As head of Custody, Investment Fund Management and ETF Services, you will contribute to the development of National Bank Trust’s strategy while ensuring sound business governance, product evolution, and client satisfaction in your sector. You will work...
-
Head of Professional Services
5 months ago
Montréal, Canada Valsoft and Aspire Operating Group Full time**We are hiring at Aspire Software for a Head of Professional Services to join our growing team in Canada!** This newly created role of Head of Professional Services will have responsibility for leading and managing a world-class Professional Services sales organization for one of our rapidly expanding portfolio of enterprise software companies in North...
-
Grocery Department Head
5 months ago
Montréal, Canada Montreal Company Full timeResponsibilities: - Oversee the operations of the department, ensuring smooth and efficient functioning - Develop and implement strategies to achieve departmental goals and objectives - Lead and manage a team of employees, providing guidance and support - Monitor and analyze sales performance, identifying areas for improvement - Create and maintain a...
-
Head Chef
5 months ago
Montréal, Canada The Adelaide Oyster House Full timeHead Chef This job would require you to relocate to **St. John's, NL** We are a small seat restaurant with high energy. We aim for fine dining style food in a casual fun atmosphere located in St. John's, NL. **Duties**: - Create and prepare high-quality dishes in a timely manner - Develop and update menu items based on seasonal ingredients and customer...
-
Head of Customer Experience
4 months ago
Montréal, Canada Good Protein Full timeGood Protein est une jeune entreprise en très forte croissance, qui a comme mission d'offrir des mélanges de superaliments naturels, qui sont non seulement remplis de bienfaits pour la santé et qui sont également remplis de bon goût! **Description du poste**: Nous sommes à la recherche d'un(e) Responsable de l'expérience client compétent(e) et...
-
Head Cleaner
2 months ago
Montréal, QC, Canada The Good Cleaners Full timeThe Good Cleaners is hiring a talented Head Cleaner to help train new staff members, build relationships with new customers, and participate in reaching our long-term company goals through assigned managerial tasks. Here are some essential traits we look for in a Head Cleaner: - Pride in your commitment to attention to detail - Team building skills -...
-
Head of Data
5 months ago
Montréal, Canada Shakepay Full timeJoin our small, fiery team on a mission to usher in the Bitcoin golden age. **About Shakepay** Shakepay is reimagining financial services to give every Canadian their fair shake, by making it bitcoin-friendly, secure, and rewarding. When Shakepay launched in 2015, it quickly became one of Canada's fastest-growing financial institutions. Backed by top...
-
Head of Risk
5 months ago
Montréal, Canada Shakepay Full timeJoin our small, fiery team on a mission to usher in the Bitcoin golden age. **About Shakepay** Shakepay is reimagining financial services to give every Canadian their fair shake, by making it bitcoin-friendly, secure, and rewarding. When Shakepay launched in 2015, it quickly became one of Canada's fastest-growing financial institutions. Backed by top...