Housing Case Manager

2 weeks ago

New Westminster, Canada Aunt Leah's Place Full time

_**Aunt Leah's Independent Life Skills Society**_
- **Housing Case Manager**_

Aunt Leah’s Place is a non-profit organization that helps prevent children in foster care from becoming homeless and mothers in need from losing custody of their children. To support youth on their journey to self-sufficiency, we provide supported housing, job training, and coaching on essential life skills.

If you are passionate about helping youth reach their housing goals, Aunt Leah’s has an opportunity for you You’ll work with all of Aunt Leah’s programs to ensure wrap-around supports are in place for youth in and from care as they connect to work opportunities. If you are a natural connector and a big picture thinker this role will suit you.

Aunt Leah’s is growing - come and join our team in this exciting time as we enhance our programs
Bring your creativity and energy and be a part of this wonderful phase for our Link Housing program.

**Job Summary**: The Housing Case Manager primarily supports youth who are in and from foster care and mothers in need. The Housing Case Manager is responsible for the following functions of the Link Program:

- Case Management and ensuring participants are accessing housing supports they are eligible for within Aunt Leah’s Programming as well as within the larger community
- Coordinating integration of various interventions and building seamless housing transitions between programs
- Partnership development and effective resource tapping
- Establishing strong partnerships and resource lists with external emergency housing supports in order to provide meaningful referrals
- Completing Aunt Leah’s reporting, including Reaching Home, BC Housing, and other housing
- related reports, with the support of the Link Program Coordinator

**Reports To**:Link Program Coordinator

**Qualifications**:

- Post-secondary degree or diploma in child and youth care, social services, or related field
- Minimum 2 to 3 years’ experience working with multi-barrier youth and or mothers in need
- Minimum of 2 years’ experience in the child welfare system and/or within the housing sector
- Strengths-based and trauma-informed case-management style
- Experience with data management systems and reporting is an asset
- Demonstrate effective person-centered case management skills in working with multiple housing barriers, such as addiction, mental health, and trauma
- Deep understanding around colonization and its implications on the child welfare system and influence on housing

**Requirements**:

- Satisfactory Criminal Record Check (including vulnerable persons) and Local Police Information Check
- Ability to work flexible hours, including occasional evenings and weekends
- Naloxone training
- Standard First Aid
- MCFD clearance

**Assets**:

- Non-violent crisis intervention training
- A valid BC driver’s license, access to a vehicle with $5M in business liability insurance, and clean driver’s abstract would be an asset
- Mental Health First Aid

**Knowledge, Skills & Abilities (KSA)**:

- Ability to act, engage and support youth through a trauma-informed lens, or be willing to learn
- Ability to establish collaboration and work collaboratively with internal teams and external partners
- Ability to identify barriers to housing and appropriately address them
- Ability to work closely with participants to facilitate sustainable housing, obtain/maintain housing, training, and/or education
- Ability to coordinate with multiple stakeholders to ensure youth are set up long term for housing success
- Ability to work collaboratively with the Link Coordinator and other Aunt Leah’s staff to incorporate and facilitate youth to access housing opportunities and training opportunities
- Excellent organizational and time management skills, including the ability to manage high caseloads
- Excellent administrative skills including database management
- Proficiency with Microsoft Office suite
- Superior communication skills
- Knowledge of Housing First approach and six principles
- _Key Duties and Responsibilities: _

**Case Management Essential Functions**:

- Provide oversight on all case planning with the Link team and other Program Coordinators
- Complete an eligibility assessment upon intake to determine the level of homelessness as well as priority level to determine the focus of work
- Liaise and engage with community members and potential landlords providing housing for Aunt Leah’s participants
- Use effective communication skills, build trust and rapport and maintain effective working relationships with participants to allow for the transfer of required information, and promote a cooperative and productive work environment
- Conduct information and orientation sessions for participants accessing services
- Enter all documentation required in the case management system (OTIS) to open and maintain participant files
- Evaluate participant’s eligibility for programs and services and advocate for fin

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