Medical Receptionist

4 weeks ago


Hamilton, Canada Ancaster Family Physicians Full time

Office of three family physicians, looking for an experienced front desk receptionist to book patient appointments, answer phones (including ability to triage patient's medical concerns) and do various office duties. Proficiency on Mac computers/Apple Products with Practice Solutions/Telus EMR and Pomeló Patient portal preferred

**Roles and Responsibilities**
- Needed for 16 to 24 hour work week
- Answering phones and triaging patient phone calls
- Must be personable to patients over the phone and in person
- Feels comfortable and able to adapt in a fast paced, dynamic work environment
- Able to prioritize, recognize and use good judgement when appropriate
- IT proficiency is an asset
- Examples of office duties includes (but not limited to): scanning, updating EMR with e-faxes, contacting pharmacies when appropriate, booking patient appointments, tests and follow ups

**Job Type**: Part-time
Part-time hours: 16-24 per week

Schedule:

- 8 hour shift
- Weekend availability

COVID-19 considerations:
We follow all COVID-19 public health protocols at our office. Staff and patients are always provided with medical grade masks when at the office.

Application question(s):

- Have you worked as a medical receptionist at a family doctor's office before?
- Can you tell us about any skills or experience you have that might be helpful in this job?

Work Location: One location


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