Medical Receptionist

1 week ago


Hamilton, Ontario, Canada Ancaster Family Physicians Full time

Office of three family physicians, looking for an experienced front desk receptionist to book patient appointments, answer phones (including ability to triage patient's medical concerns) and do various office duties.

Proficiency on Mac computers/Apple Products with Practice Solutions/Telus EMR and Pomeló Patient portal preferred

Roles and Responsibilities

  • Needed for 16 to 24 hour work week
  • Answering phones and triaging patient phone calls to schedule appointments
  • Must be personable to patients over the phone and in person
  • Feels comfortable and able to adapt in a team and dynamic work environment
  • Able to prioritize, recognize and use good judgement when appropriate
  • IT proficiency is an asset
  • Examples of office duties includes (but not limited to): scanning, updating EMR with efaxes, contacting pharmacies when appropriate, booking patient appointments, tests and follow ups

If an interview is offered and scheduled, we would appreciate you respecting our time if you are no longer able to make or attend the interview

Job Type:
Part-time

Part-time hours: 16-24 per week

Schedule:

  • 8 hour shift
  • Monday to Friday

Application question(s):

  • Have you worked as a medical receptionist at a family doctor's office before?
  • Can you tell us about any skills or experience you have that might be helpful in this job?

Experience:

- medical receptionist at a Family Doctor's Office: 2 years (required)

Work Location:
In person

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