Product Support Coordinator

3 weeks ago


Thunder Bay, Canada TCAT Div of Toromont Industries Ltd Full time

Toromont Power Systems is looking for a Product Support Coordinator to join their team The Product Support Coordinator is accountable for all work orders from opening to execution providing high customer service and effectively assisting with goals and objectives to support the Service Department.

**As a Product Support Coordinator, YOU will experience**:

- Working within one of the safest organizations in the industry where your safety and well-being are our most important priority;
- Working for the best in class equipment dealer and with the premium Caterpillar brand
- Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
- Competitive total rewards including: wages, benefits, and premiums (as eligible)
- An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada

**In a typical day, YOU will**:

- Demonstrate safe, environmentally sound and healthy work behaviours at all times, in support of Toromont’s Health and Safety Policies, Programs and initiatives
- Process service work orders, service reports and payroll
- Obtain Customer purchase order numbers to support WIP (work in process) processing
- Generate standard jobs as required by Supervisors and Technicians
- Expedite Warranty and Goodwill work orders through Warranty Departments
- Assist in coordination and administration of Customer Service Agreements (CSAs) through contract management software (EMT & PM Scheduler
- Monitor WIP Reports with Supervisors and Service Advisors aligned to support company objectives within the invoicing process
- Assist other Service Departments with scheduling of maintenance and repairs as required

**Must-haves for this role**:

- Minimum post-secondary education
- 2+ years of experience in support/service operations position

**About Toromont Cat Power Systems**
- Toromont Cat Power Systems is an industry leader in the supply and integration of backup and prime power generation systems, rental generators, marine engines and industrial engines through customized engineering and packaging. A division of Toromont Industries. The Power Systems division is dedicated to supporting our customers when it comes to power generation, power quality, marine engines, industrial engines, rental power, pumps and temperature control._



  • Thunder Bay, Canada Newmont Inc. Full time

    Workplace Type: Onsite  At Newmont, people create the value in the metals we mine and are ambassadors in the communities where they live and work. As a team, we foster an environment in support of our people vision, where everyone belongs, thrives and is valued. We have built a diverse and inclusive workplace where our people can bring their differences...


  • Thunder Bay, Canada Newmont Inc. Full time

    Workplace Type: Onsite    At Newmont, people create the value in the metals we mine and are ambassadors in the communities where they live and work. As a team, we foster an environment in support of our people vision, where everyone belongs, thrives and is valued. We have built a diverse and inclusive workplace where our people can bring their...


  • Thunder Bay, Canada Matawa First Nations Management Full time

    MATAWA FIRST NATIONS MANAGEMENT **Student Safety SupportCoordinator** PURPOSE OF THE POSITION Reporting to the Executive Director of Education, the Matawa Education and Care Centre (MECC) Principal, and the Mental Health Coordinator, the **Student Safety Support Coordinator (SSSC)** helps create and support safe learning and living environments for Matawa...


  • Thunder Bay, Canada Youth Fusion Full time

    **CONVEY YOUR PASSION TO THE YOUTH, BECOME A PROJECT COORDINATOR AT YOUTH FUSION !** Are you studying/working in a field among those: Arts, Cinema, Media Productions or Dramatic Arts? Youth Fusion needs your skills ! **DESCRIPTION** Being a coordinator for Youth Fusion is like being a passion generator to the youth ! **REQUIREMENTS** - Studies or...


  • Thunder Bay, Canada Northern Ontario School of Medicine Full time

    Reporting to the Director of Indigenous Affairs and working in collaboration with offices engaged in learner recruitment, the Coordinator will contribute to meeting the Indigenous Learner Admission Mandate of NOSM University through participation in a variety of recruitment activities. The Coordinator acts as an ambassador for NOSM learners, staff and...


  • Thunder Bay, Canada Tbaytel Full time

    **Company Biography** Tbaytel is a leading regional provider of telecommunications products and services. We are a dynamic, growth-oriented company committed to investing in the people and organizations that help build strong and healthy communities throughout the entire region we serve. Tbaytel offers comprehensive benefits, performance and recognition...


  • Thunder Bay, Canada ALSTOM Full time

    Req ID:410357 Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility...

  • Mine Coordinator

    1 month ago


    Thunder Bay, Canada Newmont Mining Full time

    Date: May 16, 2023- Location: Thunder Bay, ON, CA (Canada)Newmont is the world’s leading gold company and a producer of copper, silver, zinc and lead. The Company’s world-class portfolio of assets, prospects and talent is anchored in favorable mining jurisdictions in North America, South America, Australia and Africa. Newmont is the only gold producer...


  • Thunder Bay, Canada Thunder Bay District Health Unit Full time

    End Date - June 30, 2023 - 4:30pm The Thunder Bay District Health Unit is seeking a full-time contract (until September 30, 2024) Healthy Relationships Project Coordinator. Working with the Public Health Agency of Canada (PHAC), Lakehead University, Western University, local school boards and schools, project partners and the Manager of Family & School...


  • Thunder Bay, Canada ALSTOM Full time

    Req ID:408734 Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility...


  • Thunder Bay, Canada Alzheimer Society Thunder Bay & Region Full time

    First Link Care Coordinator/Public Education Coordinator REGIONAL ROLE 1 Vacancy - 35 hours per week The First Link Care Coordinator/Public Education Coordinator (FLCC/PEC) will coordinate and integrate supports and services around the person living with dementia and their care partner as well as work in partnership with the Education team in the Thunder...


  • Thunder Bay, Canada ALSTOM Full time

    Req ID:424604 Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility...


  • Thunder Bay, Canada ORIGIN Full time

    **PARTICIPANT SUCCESS COORDINATOR at ORIGIN** 5-Year Contract Posted: 2023-01-24 **Our Vision** To advance economic reconciliation for the Indigenous Peoples of Canada. **Job Brief** - Do you have a passion to see community members succeed? Are you organized, detail-oriented and have experience tracking participant/client progress using databases? Do...

  • Float Support Staff

    1 month ago


    Thunder Bay, Canada Canadian Addiction Treatment Centers Full time

    **Division**: Ontario Addiction Treatment Centre **Location**: Thunder Bay South (125 Vickers Street South, Thunder Bay, ON P7E 1J2, Canada), Thunder Bay Westfort (218 Frederica St W, Thunder Bay, ON P7E 3W2, Canada), Thunder Bay North (119 Cumberland Street North, Thunder Bay, ON P7A 4M3, Canada), Thunder Bay Red River (843 Red River Road, Thunder Bay, ON...


  • Thunder Bay, Canada Youth Fusion Full time

    **CONVEY YOUR PASSION TO THE YOUTH, BECOME A PROJECT COORDINATOR AT YOUTH FUSION !** Are you studying/working in a field among those: Arts, Cinema, Media Productions, Dramatic Arts, AI, Robotics, Science, Entrepreneurship, Video Game, Fashion Design and Environmental Design ? Youth Fusion needs your skills ! **DESCRIPTION** Being a coordinator for...


  • Thunder Bay, Canada Canada Malting Full time

    **Logistics Coordinator** Thunder Bay, ON **About the Company** United Malt Group is an international, performance-driven malt supplier operating 18 strategically located malt production facilities in the United States, Canada, Australia and the United Kingdom. We are the world’s fourth largest commercial malt producer supplying malt to brewers and...


  • Thunder Bay, Canada Matawa First Nations Management Full time

    The _Water & Wastewater Suppor_t Operator will be a part of the Matawa Technical Services team and will report to the Manager of Technical Services at the Thunder Bay office. Guidance and coordination will be provided by the Technical Services department. The Water & Wastewater Support Operator will also be required to respond to emergencies and assist the...

  • Hub Coordinator

    1 month ago


    Thunder Bay, Canada OFNTSC Full time

    **HUB COORDINATOR** **Job Summary**: The Ontario First Nations Technical Services Corporation (OFNTSC) was established in 1995 to provide expert technical advisory services to the First Nations of Ontario. At that time, it was the first aboriginal organization in Canada mandated to provide professional technical and advisory services to First Nations...


  • Thunder Bay, Canada Ontario Native Women's Association Full time

    **_**Indigenous Women are encouraged to apply. First preference will be given to all qualified Indigenous applicants.**_** **Why make ONWA your career choice?** **_ Make a difference in the lives of Indigenous peoples by supporting and advocating for positive change. ONWA prides itself on providing all employees with a total rewards package that is...


  • Thunder Bay, Canada Wesway Full time

    _Wesway is a local, non-profit organization which provides personalized respite services for families who are caring for a family member with a disability or chronic health condition. Wesway offers a competitive salary and a dynamic team-oriented work environment._ **Direct Funding Coordinator - #NU-04-2023** Permanent Full Time Position Available - 35...