Host/hostess
6 months ago
Duties:
- Greet and welcome guests as they arrive at the restaurant/hotel
- Escort guests to their assigned tables or waiting areas
- Provide menus and inform guests about daily specials
- Answer phone calls and assist with reservations or inquiries
- Manage the waitlist and notify guests when their table is ready
- Maintain cleanliness and organization of the host/host station
- Collaborate with servers, kitchen staff, and management to ensure smooth operations
- Handle guest complaints or concerns with professionalism and escalate when necessary
**Requirements**:
- Previous experience in a customer service role, preferably in a restaurant or hospitality setting
- Excellent phone etiquette and communication skills
- Strong interpersonal skills to interact with guests in a friendly and professional manner
- Ability to multitask and prioritize tasks in a fast-paced environment
- Familiarity with POS systems for order entry and payment processing is a plus
- Must be able to work flexible hours, including evenings, weekends, and holidays
Please note that this job description is not exhaustive, and additional duties may be assigned as needed.
**Job Type**: Part-time
**Salary**: $16.75-$18.75 per hour
Schedule:
- 8 hour shift
- Day shift
- Weekends only
**Experience**:
- Hospitality: 2 years (preferred)
Work Location: In person
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