Member Service Centre Representative

2 months ago


St Catharines, Canada FirstOntario Credit Union Full time

**Why FirstOntario?**
- Competitive compensation packages
- Top-tier wellness benefits
- Enhanced mental health benefits through SunLife and TELUS Health
- Exclusive banking benefits
- Up to $1000 per year towards professional development
- Pension Plan
- Hybrid work environment
- Company-wide Employee Volunteer program (Blue Wave Program)
- Employee and Family Assistance Program

**Job Overview**
- Primary Duties and Responsibilities_

Provide prompt, efficient and courteous transactional sales and service to members over the phone. Proactively assist members to ensure that their needs have been met and refer to other staff, as appropriate. Professionally and efficiently perform sales, service, and operational accountabilities as outlined below. This is a call centre environment.
- Job Specifications and Technical Requirements_
- Grade 12 or equivalent
- 3 years office, credit union / bank cash experience

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know.



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