Head of Risk

2 weeks ago


Montréal, Canada Shakepay Full time

Join our small, fiery team on a mission to usher in the Bitcoin golden age.

**About Shakepay**

Shakepay is reimagining financial services to give every Canadian their fair shake, by making it bitcoin-friendly, secure, and rewarding. When Shakepay launched in 2015, it quickly became one of Canada's fastest-growing financial institutions. Backed by top venture funds having raised $44M+ and trusted by over one million Canadians and counting. People who choose careers at Shakepay are helping shape a future of financial freedom, opportunity, and prosperity for all Canadians.

**Head of Risk**

As the Head of Risk, your mission will be to implement best in class risk management across our platform and products. You will lead a high performing team, drive the strategy around how Shakepay should manage risk and identify improvements to our tools and processes. You also have a keen interest in our customer experience, balancing risk mitigation and user experience.

**You will**
- Lead a team of operational individuals responsible for keeping our platform safe from fraud and risk through loss analysis and reviews of suspicious activity.
- Guide our data scientists dedicated to the risk function.
- Be an enabler of growth by implementing an effective risk management strategy that balances customer friction with fraud detection and operational complexity.
- Partner closely with our product teams to ensure fraud and risk controls are a key consideration for all product launches.
- Drive the risk management technology strategy by partnering with engineering and product to create a detection framework that mitigates losses and protects our user base.
- Build cohesive and comprehensive fraud insight reporting to drive operational efficiencies, rule optimizations and business communications.
- Develop and implement risk management policies and procedures that simplify cross-functional operations.
- Scale fraud operations by breaking down silos across all current and future financial services products while maintaining close collaboration with our operations, customer support and compliance teams.
- Influence how we design the user experience around fraud and security controls throughout the customer journey.
- Oversee the management of vendor relationships, ensuring cost-effective sourcing and quality of service.
- Create accountability and lead by a strong, performance-oriented culture.

**Must have**
- 8+ years of full-time experience in risk management at a fintech company.
- Experience driving material change in an operational team at scale.
- Experience with industry fraud prevention tools and technology.
- Strong ability to build and maintain relationships with vendors and key stakeholders at all levels across the organization.
- Capable leader with a passion for developing high performance teams.
- Strong collaboration skills with technical teams (engineering, data & product).
- Track record of facilitating a data-driven culture.
- You thrive in a fast-paced environment.

**Nice to have**
- Quantitative background in data, statistics, mathematics, or related disciplines.
- Experience with machine learning, especially in a risk management function.
- Previous experience in consumer banking.

**Why join?**
- Be part of a groundbreaking journey: you'll live on the frontier of financial innovation. Bitcoin is rewriting the rules, and Shakepay is at the forefront.
- Impact and scale: with only 2% of Canadians on Shakepay, the potential for growth is massive. You can help us bring Shakepay and bitcoin to all Canadians.
- Rewarding benefits: we offer competitive compensation (every shaker owns stock options), benefits (health, dental, paramedical, disability, etc), and generous vacation time.
- Embrace continuous learning: ambitious individuals with an insatiable thirst for knowledge will feel at home. Working at Shakepay means you'll be working in an environment that encourages constant growth and development.
- Get paid in bitcoin: choose to take a percentage of your salary in the hardest, soundest money the world has ever known.
- Work remote: work from anywhere in Canada. If you're in Montreal or Toronto, you can also work from our offices.
- Fluency in English is required due to the percentage of English-speaking customers and the nature of our platform, which is available to all Canadians._


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