Program Manager

2 weeks ago

Richmond Hill, Canada Community Living york South Full time

**BELIEVING, INSPIRING, ACHIEVING**

**CAREER OPPORTUNITIES**

**Community Living York South is pleased to offer a leadership role for qualified applicants who are seeking opportunities for career advancement & skills enhancement within an innovative, progressive organization.**

**INTERNAL/EXTERNAL POSTING #23-03**

**Position: 1 Full-time Program Manager Position—Supporting Community Participation supports**

**Hours**: Hours must be flexible to meet the needs of the team and the people receiving support.

**Salary**: $68,573.44 (plus benefits as per Association’s policy)

**Reporting to the Director of Operations, Community Programs and Services, as a Community Living York South Program Manager you will**:

- Commit to and demonstrate the Mission, Vision and Values of Community Living York South.
- Work closely with individuals who have an intellectual disability, families and community partners for the provision of quality supports and services.
- Coordinate supports for people to attain their goals, foster relationships, maintain independence and develop skills.
- Coordinate teams to maximize support for people through innovative supports, utilizing the skills and talents of all staff, students and volunteers.
- Coordinate, oversee and ensure the implementation of programming with individuals and groups to promote cognitive and physical functioning.
- Manage the operations of multiple programs and service locations for Community Living York South including internal leadership on Quality Improvement.
- Lead and manage staff teams and provide oversight and management of programs and services to ensure they meet quality assurance measures, health and safety, funder and legislated requirements
- Provide direct support to people receiving services and to staff teams in facilitating relationships and initiatives to promote a truly inclusive and participatory community life.
- Coordinate and facilitate Individual Support Planning, documentation and achievement of personal goals and outcomes within the team.
- Exemplify professional communication and respectful, caring person centered holistic person support.
- Schedule and participate in staff hiring, training, evaluating personnel and professional development.
- Provide responsive, motivating leadership to create participatory, outcome directed teams.
- Adhere to program budgets and support Residential Supervisors in budget management.
- Assure completion of administrative responsibilities as required by Community Living York South and the Ministry of Community and Social Services.
- Build rapport with staff colleagues, families and community representatives to create opportunities with people to realize their aspirations, form social connections and promote personal growth.
- Collaborate with team members to implement activities to meet organizational strategic directions, quality enhancement initiatives, Community Living York South policies and procedures and government legislative requirements.
- Recommend policy and program initiatives that promote self-determination, improve recognition of individual rights and support responsible and reasonable risks as chosen by people in pursuit of outcome achievement.
- Coordinate and monitor procedures and practices to ensure health and safety for all.
- Participate in the After Hours Emergency On Call rotation

**Qualifications**:

- Bachelor of Arts/ Psychology, Developmental Service Worker/Social Service Worker or equivalent, relevant experience.

**Skills & Experience**
- Previous progressive experience in management positions that includes leading staff teams and working collaboratively with individuals, families and community partners.
- Demonstrated positive experience in a collaborative team setting
- Significant experience providing individualized supports with persons with disabilities with an emphasis on promoting people’s independence.
- Ability to speak fluent English and demonstrate proficient comprehension and written communication skills.
- Demonstrated ability to promote accountability in the pursuit of individual, team and organizational goals.
- Demonstrated achievements in coordinating community resources and accessing government and other resources.
- Demonstrated ability to build a supportive, cohesive team.
- Creative and responsive communication and problem solving skills.
- Demonstrated ability to adapt quickly to change, maintaining and promoting a positive attitude with self and others.
- Sensitivity and respect for diversity in all areas, including age, culture and language.
- Ability to adjust work hours to meet program needs and facilitate outcome

**Skills & Experience Continued**:

- Ability to support the after-hours on call emergency system
- Computer literacy
- A valid “G” class license, maintenance of an acceptable driving record, access to a reliable and insured vehicle and ability to transport people supported in your vehicle.
- Certification in CPR/First Aid & CPI or

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