Current jobs related to Customer Service Representative - Waterloo - BMO Financial Group

  • Customer Service Representative

    3 weeks ago

    Waterloo, Canada Speedy Auto Service Full time

    **Speedy Auto Service Waterloo is looking for a Customer Service Representative** **Job Duties**: - Greet and welcome clients using the Speedy Customer Service Standards. - Provide service to customers by reviewing the services offered and cross-sell different programs by explaining the advantage of our multiple service offerings. - Sell the Speedy Auto...

  • Customer Service Representative

    5 days ago

    Waterloo, Canada Kinetic Hire LLC Full time

    Company:Nisard Consulting Inc URL:https://nisardconsultinginc.com Position:Customer Service Representative Salary:$25-$65 per hour Job Type:Full-time Job Benefits:RRSP, vacation, remote office, etc. Location:Canada, RemoteDescription:We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process...

  • Customer Service Representative

    3 weeks ago

    Waterloo, Canada ACUTE Environmental Services Full time

    **Customer Service Representative** **ACUTE Environmental and Safety Services Inc**. is looking for an experienced, career-minded **Customer Service Representative **whois responsible for serving customers in person and via the telephone. The Customer Service Representative is accountable for dealing with customer inquiries, and processing transactions,...

  • Customer Service Representative

    3 weeks ago

    Waterloo, Canada Pillers Fine Foods Full time

    **Description** The Customer Service Representative will report to the Sr. Manager, Customer services & Logistics, and act as a liaison between customers, companies and consumers, to input orders and process complaints. This role will also assist with sales, order status, account questions and billing as required. **Duties and Responsibilities include but...

  • Customer Service Representative

    4 weeks ago

    Waterloo, Canada Speedy Auto Service Waterloo Full time

    Full-time We are presently recruiting for Service Advisor Positions. Prior experience is a requirement. We offer a fast paced environment, competitive wages and options for a comprehensive benefit package upon completing a probation period. A valid drivers license and clean drivers abstract are required as well as safety shoes. Above all, successful...

  • Customer Service Representative

    2 weeks ago

    Waterloo, Canada WATERLOO TAXI Full time

    Customer Service Representative/ Call Taker **Job Type**: Part-time Expected hours: 15 - 40 per week **Education**: - Secondary School (preferred) **Experience**: - Call center: 1 year (preferred) - Customer service: 1 year (preferred) Work Location: In person

  • Customer Service Representative

    5 days ago

    Waterloo, Canada WATERLOO TAXI Full time

    Customer Service Representative/ Call Taker **Job Type**: Part-time Pay: From $17.50 per hour Expected hours: 8 - 25 per week Schedule: - Every Weekend **Education**: - Secondary School (preferred) **Experience**: - Call center: 1 year (preferred) - Customer service: 1 year (preferred) Work Location: In person

  • Customer Service Representative

    3 weeks ago

    Waterloo, Canada Stemmler Meats & Cheese Full time

    **Help Wanted: Part-Time Customer Service Representative** Come grow with us! Stemmler Meats & Cheese is experiencing continuous growth and have an immediate opening for a part-time **Customer Service Representative **position in **Waterloo, ON**. Key Responsibilities and Qualifications include, but are not limited to the following: **Key...

  • Customer Service Representative

    3 weeks ago

    Waterloo, Canada Fix Network Full time

    **Speedy Auto Service Waterloo is looking for a Customer Service Representative**: **Job Duties**: - Greet and welcome clients using the Speedy Customer Service Standards. - Provide service to customers by reviewing the services offered and cross-sell different programs by explaining the advantage of our multiple service offerings. - Sell the Speedy Auto...

  • Storage Customer Service Representative

    4 weeks ago

    Waterloo, Canada U-Haul Full time

    **Location**: 585 Colby Dr, Waterloo, Ontario N2V1A1 Canada START TODAY, GET PAID TODAY! New hires eligible for BONUS! Do you enjoy helping others? Are looking for a job that offers the flexibility your schedule needs or are you simply looking for some extra hours to supplement your income? If so, then a Storage Customer Service Representative position...

  • Customer Service Representative

    2 weeks ago

    Waterloo, Canada BMO Financial Group Full time

    90 Weber Street Waterloo Ontario,N2J 3G8 This is a Monday to Saturday branch Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired...

  • Customer Service Representative

    4 weeks ago

    Waterloo, Canada BMO Financial Group Full time

    90 Weber Street Waterloo Ontario,N2J 3G8 **The branch is open from Monday to Saturday.** Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver...

  • Customer Service Representative

    4 weeks ago

    Waterloo, Canada SimplyFixIT Full time

    SimplyFixIT is a cell phone repair company. We specialize in the repair of all phone models, tablets and laptops. We are currently looking for an enthusiastic person who is able to learn and adapt to the situation at hand. Work: - Frequently communicating with customers - providing status updates of repairs - Quickly diagnosing device issues - Explaining...

  • Customer Service Representative

    4 weeks ago

    Waterloo, Canada Rmes.inc Full time

    **About Us**: **Rmes Inc.** has been one of the fastest-growing companies in the Kitchener-Waterloo region filled with lots of room for growth. We take pride in our integrity, professionalism, follow-through, and intense desire to educate, equip, and empower future generations. These qualities are what really set us apart from our competitors. We are...

  • Customer Service Representative

    3 weeks ago

    Waterloo, Canada Rmes.inc Full time

    **About Us**: **Rmes Inc.** has been one of the fastest-growing companies in the Kitchener-Waterloo region filled with lots of room for growth. We take pride in our integrity, professionalism, follow-through, and intense desire to educate, equip, and empower future generations. These qualities are what really set us apart from our competitors. We are...

  • Customer Service Representative

    2 weeks ago

    Waterloo, Canada Keystone Western Full time

    **JOB TITLE**: Customer Service Representative - Motorsports **REPORTS TO**: Director of Motorsports **OVERVIEW OF ROLE**: In the role of Customer Service Representative**, **you will be expected to manage several aspects of the business related to load planning and all areas of Customer Service. **DUTIES AND RESPONSIBILITIES**: - Plan, direct and control...

  • Customer Service Representative

    3 weeks ago

    Waterloo, Canada Enterprise Holdings Full time

    The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a...

  • Customer Service Representative

    3 weeks ago

    Waterloo, Canada Best Buy Full time

    Are you passionate about working with people and technology? We are hiring immediately for a Customer Service Representative (Cashier), which we call an Omni-Channel Specialist at Best Buy. As a Customer Service Representative (Cashier), you will process our customers’ purchases, returns, trade-ins and more. No experience required, we will equip you with...

  • Customer Service Representative

    4 days ago

    Waterloo, Canada Centurion Asset Management Inc Full time

    Who We Are Centurion Asset Management Inc. is a recognized leader in the Investment and Property Management industries. Providing quality investments and housing for all its clients, our experienced team comprised of more than 350 Employees is a core component of Centurion’s success since 2003. Centurion Apartment Real Estate Investment Trust...

  • Customer Service Representative

    3 days ago

    Waterloo, Ontario, Canada Centurion Asset Management Inc Part time

    Who We Are Centurion Asset Management Inc. is a recognized leader in the Investment and Property Management industries. Providing quality investments and housing for all its clients, our experienced team comprised of more than 350 Employees is a core component of Centurion's success since 2003. Centurion Apartment Real Estate Investment Trust ("REIT") owns...

Customer Service Representative

4 weeks ago

Waterloo, Canada BMO Financial Group Full time

730 Glen Forrest Boulevard Waterloo Ontario,N2L 4K8

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.
- Identifies customer needs and initiates referrals to BMO colleagues.
- Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
- Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
- Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
- Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
- Contributes to meeting branch business results and the customer experience.
- Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
- Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
- Acts as a key member of a collaborative and versatile branch and market team.
- Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
- Organizes work information to ensure accuracy and completeness.
- Takes the initiative to find creative approaches that make each customer’s experience feel personal.
- Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
- Contributes to business results and the overall experience delivered in the branch.
- May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
- Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
- Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
- Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
- Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
- Complies with legal and regulatory requirements for the jurisdiction.
- Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
- Completes standardized tasks under supervision.
- Performs initial problem solving within given rules/limits & escalates when required.
- Broader work or accountabilities may be assigned as needed.** Qualifications**:

- No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
- High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
- Projects a professional presence.
- Basic knowledge of specialized sales and business banking solutions to refer to specialists.
- Passionate commitment to helping customers.
- A focus on delivering a personal experience to customers.
- Resourceful self-starter with courage and confidence to approach customers.
- Readiness to collaborate and work in different capacities as part of a team.
- Strong interpersonal skills, including the ability to build rapport and connections with customers.
- An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
- Basic knowledge learned on the job.
- Verbal & written communication skills - Basic (in business environment).
- Organization skills - Basic (in business environment).
- Collaboration & team skills - Basic (in business environment).

**We’re here to help**

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.