Admin Assistant Full Time- Winnipeg

2 months ago

Winnipeg, Canada Canadian Linen and Uniform Service Corp Full time

Canadian Linen & Uniform Service (CLAUS) provides uniforms and related products to over 300,000 customers nationwide in virtually every industry. From design and manufacturing to laundering and delivery, CLAUS works with local and national customers to create and maintain a total uniform solution that promotes teamwork and establishes a professional identity. CLAUS operates from over 16 locations throughout the country.

The Accounts Receivable Specialist is responsible for analyzing and collecting assigned accounts receivable portfolios for Canadian Linen & Uniform Service (CL) customers, as well as ensuring that assigned customer accounts are reconciled and accurate to facilitate timely collections under established payment terms in a call center environment.

What You Will Do:

- Allocation of a designed portfolio of intercompany past due accounts to collect outstanding balances (call center environment)
- Review open royalty accounts for all assigned accounts and prioritize collection activities to maximize cash collections
- Reconcile assigned accounts to maintain accuracy
- Follow up on collection calls with customers (external and internal)
- Interface with sales, operations, and finance services to resolve billing, collection, and credit issues
- Build strong working relationships with field teams to support collection efforts
- Proactively work with customers and field operations to resolve variances
- Reconcile account status using current and historical billing and payment activity analysis
- Liaison with treasury operations regarding cash request specialists to research and reconcile misapplied or payment issues
- Resolve all past due account balances, unapplied cash, and payment variances through research, communication, and follow-up with customers or field operations
- Prepare past due accounts for placement with external collection agencies in accordance with company policy
- Monitor changes in customers' financial status and payment habits
- Verify and maintain customer accounts to ensure accuracy of terms and up-to-date customer profiles
- Perform all other duties as assigned or as may be assigned

We are looking for people who are:

- 1-3 years of experience, preferably in accounts receivable capacity
- Call center experience is considered an asset
- College diploma in accounting, commerce, or related field
- Proficient in Microsoft Office Suite (Word, Outlook, Excel)
- Strong communication, customer service, and interpersonal skills with the ability to establish and maintain effective relationships with customers and colleagues
- Ability to work independently

What's in it for you:

- Job stability: Canadian Linen has employed people in Canada for over 95 years
- Competitive compensation rate
- Excellent benefits and employee assistance program
- RRSP program
- Tuition assistance program, paid continuing education, and mentoring
- Great teammates and collaborative work environment
- Growing company that promotes from within

We thank all applicants for their interest. However, only those selected for a phone interview will be contacted.

Learn more about WEB | Canadian Linen & Uniform Services

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Canadian Linen & Uniform Service (CLAUS) is committed to the principle of equal access to employment. We are committed to providing a diverse and inclusive work environment for all. We recognize that our future success depends on the perspectives and contributions of all our employees - their diverse backgrounds, abilities, and experiences make our company stronger.

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