Children's Services Supervisor

4 months ago

Barrie, Canada Catulpa Community Support Services Full time

**Catulpa Community Support Services Inc.**

**Job Posting Competition: Internal/External # 457-2024-25**

**Full-Time, Permanent, 35 hours/week**

**POSITION**:Children’s Program Supervisor

**LOCATION**:Barrie with travel throughout Simcoe County

**PURPOSE OF POSITION**

The Children’s Program Supervisor (Supervisor) will provide oversight for direct support programs as assigned, ensuring that applicable standards and guidelines (policies and procedures) are followed.

The Supervisor is responsible for providing direct supervision to staff as they carry out their duties and on the use of evidence-based strategies and assisting in the implementation of the evaluation components of the Children’s Programs.

**STATEMENT OF MAJOR RESPONSIBILITIES**
- To provide leadership and coaching that facilitates excellence in staff performance through regular and ongoing meetings
- To provide direct supervision and ongoing performance evaluation, and opportunities for professional development
- To participate in recruiting staff, through joint interviewing, as needed
- To act as a resource and support to the staff to assess client needs, identify problem
- solving strategies and debrief on difficult service situations
- To provide direct support to persons served where coverage for staff is required, or in complex situations
- To monitor the quality of case management/coordination services provided to clients, ensuring compliance with agency standards and guidelines
- To oversee the development of integrated service plans including crisis and safety planning and to facilitate a team review process
- To investigate complaints or performance concerns; implement disciplinary action as needed and in consultation with Director of Services and Human Resources
- To monitor the quality of service provided to clients, ensuring compliance with agency policies and procedures
- To oversee the development of integrated services plans including crisis and safety planning and to facilitate a team review process
- To monitor the performance of purchased services; including clinical supports and Outside Paid Resources when required
- To coordinate collection of data and preparation of statistical reports required by funders and for evaluation and quality assurance purposes
- To maintain a collaborative working relationship with professional agencies, community and government representatives
- To promote the agency in the community, through presentations, literature and interagency functions
- To provide leadership in identifying new initiatives that address gaps in service for children/youth, families
- To adhere to agency policies and procedures, and the Collective Agreement
- To be current with legislative requirements of the programs delivered and accountable for meeting these requirements
- To practice effective communication with co-workers, consulting and sharing resource information and providing case coverage as required
- To participate in committee and community development work internally or externally as assigned
- To participate in professional development in consultation with Director of Services and demonstrates initiative in learning and developing new techniques of service delivery
- To be aware of and adhere to Health & Safety Policy requirements

**QUALIFICATIONS**

**Education and Experience Level**:

- Undergraduate or Graduate degree in social sciences
- Minimum of 3years experience in developing community programs
- Proven ability to supervise/coordinate the work of others

**Knowledge and Skills**:

- Child development
- Community resources, education systems, and relevant legislation
- Advanced skills in case coordination and multi-disciplinary / trans-disciplinary approaches
- Issues related to child welfare and priority groups
- Child and family issues and related interventions approaches
- Issues related to the inclusion of children with special needs
- Service coordination and multi-disciplinary/trans disciplinary approaches
- Sensitivity, understanding and ability to work with a variety of value systems, beliefs and cultures
- Ability to support self-advocacy and empowerment for families
- Strong communication and organizational abilities
- Capacity to work independently
- Valid driver’s license and access to vehicle
- A working understanding of French Language is beneficial

**Salary Range: $66,698.00-$78,518.00 **annually, plus a generous Employee Benefit Package, including a Pension, Health and Dental Plan, Wellness Plan and EAP.
**Date of Posting**: September 19, 2024
- We are an equal opportunities employer._
- Where needed, accommodation for disabilities will be made available upon request._
- Only those applicants selected for an interview will be contacted._

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