Deckhand

**About Us**

Operating year-round for private charters and catering, Harbour Cruises is Vancouver’s leader in boat cruise entertainment. We are proud to offer Vancouver’s only narrated tour of the inner-harbour, and the city’s most popular dinner, and luncheon cruises. In addition to retail cruise products, private corporate events, and special event cruises, we also offer a unique and delightful way to experience the city. We are known for our attentive and efficient onboard staff, and professionally prepared cuisine. We are committed to ensuring that our guests’ cruises are events they’ll remember and repeat Based out of Vancouver Harbour in beautiful Vancouver, BC - we are dedicated to offering our guests the highest standards of customer service, quality and professionalism in the hospitality industry.

If you’re interested in learning more about our company culture, and joining our team of passionate service professionals, you can check out more about our team here.

**What you will work on**

At Harbour Cruises, as a **Deckhand,** you will focus on efficiently and safely operating our three core vessels - up to 400 passenger capacity. The **Deckhand** will assist the operations and abide by Transport Canada regulations. This role will be integral to ensure the safety and security of both crew and passengers alike. The **Deckhand** will also be responsible for maintaining and facilities and equipment pertaining the marina and vessels respectively. The position takes pride in taking ownership of the overall health and appearance of our Marinas.

As the **Deckhand** at Harbour Cruises, you’ll get to:

- Prepare all three vessels and floating docks’ daily operations and functionality
- Safely and efficiently moor lines during vessel operations, and maneuvering our Marinas
- Perform functions required by Transport Canada, adhering to all regulations and policies
- Maintain valid and upkeep of any training and certifications required to carry out duties as assisgned
- Familiar with emergency procedures, and execution of any plans and gear as required
- Maintain immaculate, clean, presentable and consistent workspaces (Vessels, docks, gangways etc)
- Participant in any Fire Drills, vessel familiarizations, marine first aid and other safety training
- An excellent communicator, putting safety as a priority at all times
- Report any concerns, deficiencies, follow ups regarding Marina operations to our Maintenance & Moorage department
- Complete all other duties as assigned

**What you will bring to the team**
- Previous experience working in a dockhand or related role.
- Excellent customer service and interpersonal skills
- Strong desire for continuous positive change
- Quality decision-making skills, ability to use good judgment
- Ability to remain calm in a fast-paced working environment
- Strong time management skills
- Ability to carry out duties that require physically transporting up to 50lbs
- Continually and repeatedly perform functions outdoors

**Why join Harbour Cruises?**

At Harbour Cruises, we’re on a continuous learning journey as it relates to Equity, Diversity, & Inclusion. We know that diversity is a strength, and recognize that the unique backgrounds across our team help us make better decisions, result in more creative solutions, and ultimately lead us to stronger paths of success. We’re working to create a workplace and team that is as diverse as the community we serve, and we aim to provide an environment that allows every person to bring their whole and authentic self to work every day. We are inspired by the unique contributions and insights of our team members, and are invested in continuously improving our employees’ experiences as we grow.

We pride ourselves on supporting our team to show up every day being the best they can be, and in addition to our collaborative and people-focused environment, we offer our team:

- An amazing team of hospitality professionals that you will love collaborating with.

**Job Types**: Full-time, Fixed term contract, Seasonal
Contract length: 6 months

**Salary**: $17.40-$19.50 per hour

Expected hours: 20 - 40 per week

**Benefits**:

- Company events

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Weekends as needed

Supplemental pay types:

- Bonus pay
- Overtime pay

**Experience**:

- Food & Beverage: 1 year (preferred)
- Customer service: 2 years (preferred)
- Hospitality: 1 year (preferred)
- Docker: 1 year (preferred)
- Facilities maintenance: 1 year (preferred)
- Janitorial: 1 year (preferred)

Licence/Certification:

- First Aid Certification (preferred)
- Serving It Right (preferred)
- Driving Licence (preferred)

Work Location: In person

Application deadline: 2024-04-30
Expected start date: 2024-04-01