Front Desk Agent

4 weeks ago


Campbell River, Canada Herons Landing Hotel Full time

Answer phone calls and direct them appropriately
- Check-in and check-out guests
- Process payments and make reservations
- Provide information about hotel amenities, services, and local attractions
- Handle guest complaints and resolve issues promptly
- Maintain a clean and organized front desk areaRequirements:

- High school diploma or equivalent
- Excellent communication skills, both verbal and written
- Strong customer service skills with a friendly demeanor
- Ability to multitask in a fast-paced environment
- Proficient in computer systems including Microsoft Office Suite
- Experience with phone systems is preferredBenefits:

- Competitive pay based on experience level
- Health insurance options available.

or Part-time

**Job Types**: Part-time, Permanent
Part-time hours: 24 - 30 per week

**Salary**: From $17.50 per hour

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekend availability

Ability to commute/relocate:

- Campbell River, BC: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)

Shift availability:

- Day Shift (required)

Work Location: In person


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