IT Support Technician

3 weeks ago


Edmonton, Canada Treo Solutions Full time

If you want to be part of a dedicated, seasoned team of IT professionals, then we would like to talk to you. We are a small company with some large opportunities in front of us, and we need to add to our team before we can engage. We are seeking people that have both talent and a dedication to continuous improvement.

**Responsibilities**:

- Delivers, sets up, installs, modifies, maintains and services, desktops, laptops, other mobile computer devices, scanners, printers, audio video equipment, and other related peripherals or devices.
- Resolves complex client issues related to desktop and laptop computers, and related software and servers.
- Preforms Active Directory maintenance.
- Provides troubleshooting and repairs using remote service software.
- Diagnoses complex problems and repairs hardware.
- Instructs users in the basic care and operation of desktop and laptop computers, printers, and other related peripherals.
- Prepares written reports.
- May install and configure servers with operating systems (e.g., Windows, Linux, and Mac OS).
- Travel locally to satellite offices for onsite repairs.
- Analyzes, plans, implements, and manages IT Projects.
- Gathers and analyzes data to report to Director of Information Technology.
- Performs related duties as assigned.

**Qualifications**:

- Computer terminology
- Laser and other types of printers
- Installation and use of standardized software packages
- Operating Systems: Windows OS and mobile OS (i.e. Android and iOS), Windows Server 2008 and newer
- Desktop Office Suites and Microsoft Outlook
- Knows current best practices and in the configuration, maintenance, repair, and service of personal computers, wired and wireless networks, network servers, network printers, laptops, network switches, and TCP/IP protocols
- Basic network, A/V and VOIP terminology & principles
- Current practices, and materials involved in the configuration, maintenance, repair, and service of personal computers, wired and wireless networks, network servers, network printers, laptops, network switches, Wi-Fi and TCP/IP protocols.
- IP addressing and subnet schemes
- Copper and fiber cable topologies
- Basic understanding of Voice over IP and related technologies

**Skills**:

- Customer-focused
- Prioritize work and multitask
- Effective oral and written communication skills
- Analyze and diagnose malfunctions and perform required repairs
- Utilize software tools to troubleshoot desktop/laptop issues
- Multi-task and function in a fast-paced, unstructured environment with frequent changes
- Remain calm and pleasant under stressful situations
- Work effectively & independently without immediate supervision

**Requirements**:

- Minimum of 3 years work experience preforming related duties.

**Salary**: From $1.00 per hour

**Benefits**:

- Dental care

Schedule:

- 8 hour shift

COVID-19 considerations:
We follow all government and client Covid-19 protocols.

Ability to commute/relocate:

- Edmonton, AB: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you have a driver's license and vehicle?

**Experience**:

- Technical Support Occupations: 3 years (required)

Work Location: In person

Application deadline: 2023-07-31



  • Edmonton, Canada TechBox IT Corp Full time

    Field Technician Job Description **Duties**: - Maintain own vehicle and tools, you are required to provide your own vehicle, ladders, and all required tools to perform the job - Install, maintain, and repair telecommunication equipment (Internet modems, digital TV boxes, and digital home phone systems) - Climb ladders to perform maintenance and repair...


  • Edmonton, Canada Edmonton Tech Support Inc Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year - Experience: 1 year to less than 2 years **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training...


  • Edmonton, Canada The Driving Force Group of Companies Full time

    This position is located at 17631 103 Ave NW, Edmonton AB, T5S 1N8. The Driving Force Group of Companies is currently hiring a Permanent Full-Time IT Support Technician in our Edmonton location. The IT Support Technician will support and maintain user connections and answer staff inquiries. Follow company guidelines to preserve security and consistency by...


  • Edmonton, Canada Edmonton Tech Support Inc Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other...


  • Edmonton, Canada Edmonton Tech Support Inc Full time

    Education: Expérience: EducationCollege, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 yearTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified...


  • Edmonton, Canada Richie It Solutions Inc Full time

    Education: - Expérience: **Education**: - College/CEGEP **Tasks**: - Report on the performance of computer systems and networks - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified...


  • Edmonton, Canada TechBox IT Corp Full time

    Field Technician Job Description - This is a piece rate contracted position - A vehicle in good running order, and a ladder rack are required to begin working - Install, maintain, and repair telecommunication equipment (Internet modems, digital TV boxes, and digital home phone systems) - Climb ladders to perform maintenance and repair work - Install and...


  • Edmonton, Canada Richie It Solutions Inc Full time

    Education: College/CEGEPExperience: 1 year to less than 2 yearsTasksReport on the performance of computer systems and networksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect,...


  • Edmonton, Canada Richie It Solutions Inc Full time

    Education: Expérience: EducationCollege/CEGEPTasksReport on the performance of computer systems and networksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and...


  • Edmonton, Canada Aplin Martin Full time

    Aplin Martin is a full-service Civil Engineering, Architecture, Planning, and Survey company, celebrating over 55 years of success in making sustainable communities a reality across Canada. Over the five decades, the Aplin Martin family has grown into a multi-disciplinary firm of 250+ talented and dedicated professionals delivering innovative and practical...


  • Edmonton, Canada NexTier Full time

    Position Summary Key Accountabilities - Troubleshoot and guide customers in resolving technical issues remotely, ensuring efficient and effective problem-solving. - Provides internal support to NexTier colleagues or other teams with on-site service, commissioning, and installation tasks, sharing their expertise and knowledge to ensure successful project...


  • Edmonton, Canada Iron Service Global Inc Full time

    **Requirements**: - Work as dedicated and On Demand support between 8am to 5pm Monday - Friday - Travel when requested between to Site Locations (30 minutes) - Deskside Technician with 800+ Users with Dedicated and Remote Experience - Can support core infrastructure across various hardware platforms for a global enterprise organization. - Capable of...


  • Edmonton, Canada NAIT Full time

    The NAIT Library is a hub of learning, exploring, and creating. We support the NAIT community through access to resources, collaborative and exploratory spaces, cutting edge technology, and programming that supports academic excellence and life-long learning. **Key Responsibilities**: **Skills & Abilities**: - Knowledge of library services platform...

  • IT Technician

    1 month ago


    Edmonton, Canada Computer Upgrading Specialists Full time

    Computer Upgrading Specialists Ltd. specializes in providing technicians for full-time contract IT positions with multi-national IT companies. Our IT clients include Compugen, Insight, Softchoice, CompuCom and others. Our technicians typically work on site at Suncor, Cenovus, Alberta Government, and other Fortune 500 companies. Positions typically involve 2...


  • Edmonton, Canada Associated Engineering Group of Companies Full time

    **Job Description**: ABOUT THE OPPORTUNITY We are on the lookout for a talented **IT Support Coordinator** in our **Edmonton **Office. Reporting to the Corporate Director of Information Technology, you will coordinate the activities of the Service Desk at Associated and provide high level support to staff with the use of information technology in the...


  • Edmonton, Canada Accurate Network Services Inc. Full time

    **The Role** Accurate Network Services Inc. is on the hunt for a Field Support Technician (also known as an Implementation Analyst in our world) to join our team in our Edmonton office. The person we envision for this role has strong technical abilities, is comfortable working onsite, and is good at crushing tasks independently. Implementation Analysts are...

  • IT Technician

    4 weeks ago


    Edmonton, Canada Computer Upgrading Specialists Full time

    Computer Upgrading Specialists Ltd. provides technicians for full-time, contract positions with multi-national IT companies. Roles are typically 3 months to 1 year with Computer Upgrading Specialists, with the possibility to convert into a full-time permanent position with our client. This posting is for jobs in deskside support and system deployment in...

  • IT Technician

    4 weeks ago


    Edmonton, Canada Computer Upgrading Specialists Full time

    Computer Upgrading Specialists Ltd. provides technicians for full-time, contract positions with multi-national IT companies. Roles are typically 3 months to 1 year with Computer Upgrading Specialists, with the possibility to convert into a full-time permanent position with our client. This posting is for jobs in deskside support and system deployment in...


  • Edmonton, Canada Total Power Full time

    What You’ll Do - The Role (Responsibilities) - Ensure all customer interactions (both internally and externally) are performed to the expectations of WOW customer service, including facilitating our commitment to be on time, conveying what to expect, ensuring the technician arrives prepared, and developing a strong relationship and understanding of the...

  • IT Support

    1 month ago


    Edmonton, Canada Tech Domain Full time

    We are looking for an IT & Network Support Engineer/Technician to support tasks in your area. Would you be interested in contractual tasks? you will be paid either on an hourly or daily/half-day basis. Tickets will be dispatched with respect to your area & you may support them as per your availability (weekdays, off-hours, weekends). Tasks will be L1 & L2...