Full Time SPA Receptionist
4 months ago
Serene Escapes Day Spa is looking to add a Receptionist to our team
We are a full-service spa located at:
Creekside Shopping Centre
12 - 12192 Symons Valley Road NW
Our hours of operation are Monday
- Friday 8:45am-8pm, and Saturday and Sundays 10am-6pm.
**We are looking for someone very flexible and willing to pick up shifts / move around their schedule when other front staff go on vacation.**
**RESPONSIBILITIES**:
- Welcoming clients and ensuring the best experience possible.
- Answering the phone in a polite, friendly manner.
- Taking spa bookings, including managing daily schedules and optimizing efficiency for daily spa operations.
- Collecting payment and billing insurance companies directly as required.
- Educating spa clients about ongoing spa packages and monthly promotions.
- Keeping the spa clean and helping out other spa staff as needed.
- Assist with laundry and room change over as needed. Vacuuming every evening prior to leaving for the day.
- Handle client’s questions and concerns professionally and courteously.
- Ensuring all client information is entered in to the computer and client folders are properly filed.
- Data entry, as required.
- Maintain a positive attitude and contribute toward a quality work environment.
- Other duties as required. Assist in all areas of spa operation as requested by Spa Manager.
**REQUIREMENTS**:
- Excellent communication skills, both verbal and written.
- Advanced computer skills.
- High School Diploma.
- Must be self-motivated and possess the desire for self-development.
- Experience in a Spa/Massage Clinic environment is an asset.
- Experience with Direct Billing Services (TELUS eHealth, ProviderConnect, Claimsxchange, Blue Cross) is an asset.
- Knowledge in Dermalogica Skin Care is an asset.
- Being a team player - we require flexibility with scheduling in order to have coverage when other front staff go on holidays.
**WHAT WE OFFER**:
- Compensation is based on a competitive hourly wage
- Commission is received on all product sold
- Fun, relaxed atmosphere
- Employee discount on all products and services
**Job Types**: Full-time, Permanent
Pay: From $15.00 per hour
**Benefits**:
- Store discount
Shift:
- 4 hour shift
- 8 hour shift
- Afternoon shift
- Morning shift
Work days:
- Weekends as needed
Work Location: In person
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