Automotive Service Advisor

3 weeks ago


London, Canada James Patrick Automotive Repair Full time

Looking for a New Challenge? Look no further James Patrick Automotive Repair is looking to grow and expand our family. We are seeking a qualified individual to fill the position of Service Advisor to be the liaison between our customers and our Technicians. If you have Service Advisor experience, a great worth ethic, and have an organized approach to your daily life then we want you

RESPONSIBILITIES:

- Write up work orders for all sales and service transactions and present to the Technicians.
- Handles telephone inquiries regarding appointments and work in process.
- Invoice all product and service sales once complete and process payment immediately.
- Handle sales and service at the front counter and on the telephone, with a strong focus on facilitating the best possible customer service.
- Monitor all service activities to ensure work is completed in completed in a timely manner.
- Schedules service appointments.
- Writes up customer's vehicle problems accurately and clearly on the repair order.
- Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.
- Provides a complete and accurate written cost estimate for labor and parts.
- Obtains customer signatures on repair order; provides the customer with a copy, including an estimate.
- Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail and gets proper authorization before any additional repairs are performed.
- Reviews repair orders to ensure that work is completed and additional work and authorization are noted.
- Explains completed work and all charges to customers.
- Professional manner.
- Strong attention to detail.
- Strong work ethic.
- Maintain cleanliness of office.
- Keep record lists up to date.

**Job Types**: Part-time, Permanent

**Salary**: $17.00-$20.00 per hour

**Benefits**:

- Casual dress

Flexible Language Requirement:

- French not required

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Every Weekend

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- London, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- service advisor: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

Expected start date: 2023-08-01



  • London, Canada Vaughan Auto Service Full time

    **What’s In It For You** - Competitive wages plus bonuses - Benefits - Monday-Friday - No Weekends - Boot Allowances - On Going Paid Training - Excellent Work Environment With An Opportunity to Grow **What We Are Looking For** - Team player with a focus on customer service - Capable experience of active listen, accommodating needs and show empathy -...

  • Service Advisor

    1 month ago


    London, Canada Phaeton Automotive Group Full time

    **The Phaeton Automotive Group is looking for a Service Advisor to join our growing team at Lexus of London in London, ON** This is a great opportunity for a career not just a job. If you are looking to be a part of a successful automotive group, if you want a new challenge in a dynamic environment and have the skill set we are looking for, this opportunity...


  • London, Canada A & A Automotive Full time

    Busy automotive repair shop seeking punctual, energetic, personable, well mannered and well spoken individual for service writing. Tasks include answering phones, preparing invoices, sourcing and ordering parts, receiving payments, and other tasks that may need to be done. We offer benefits, and RRSP program. Experience is required. Please bring resume to...


  • London, Canada Highbury Ford Sales Ltd Full time

    **Summary**: As an Automotive Service Advisor your job starts by fostering existing Service Customer Relationships, while working with management on strategies to grow and expand Retail & Commercial Service business. You will be focusing on retention, customer satisfaction and growth of the Retail & Commercial Service Customer portfolio while performing...


  • London, Canada Highbury Ford Sales Ltd Full time

    **Summary**: As an Automotive Service Advisor your job starts by fostering existing Service Customer Relationships, while working with management on strategies to grow and expand Retail & Commercial Service business. You will be focusing on retention, customer satisfaction and growth of the Retail & Commercial Service Customer portfolio while performing...


  • London, Canada Vision Truck Group Full time

    Vision Truck Group is growing again! Vision Truck Group is revolutionizing the Automotive Repair industry together with Mack Trucks, the toughest name in trucking. Business is strong and we are looking to add a Service Advisor to our established industry leading team at our Stoney Creek dealership. We hold a strong commitment to our employees and place...


  • London, Canada Oxford Dodge Full time

    Have strong multitasking and organizational abilities Have a pleasant and professional manner Work well in a fast-paced team environment Valid driver’s license and clean abstract Reynolds and Reynolds experience is an asset Previous Automotive experience will be an asset The Service Advisor is the liaison between the clients and the technicians. As the...


  • London, Canada Oxford Dodge Full time

    Have strong multitasking and organizational abilities Have a pleasant and professional manner Work well in a fast-paced team environment Valid driver’s license and clean abstract Reynolds and Reynolds experience is an asset Previous Automotive experience will be an asset The Service Advisor is the liaison between the clients and the technicians. As the...


  • London, Canada London Infiniti & South London Nissan Full time

    _South London Infiniti Nissan is looking for an enthusiastic, results-oriented Customer Service Advisor with exceptional customer service skills to join our busy Service Team! _ - **Position includes**; competitive pay plan, benefits, paid for training, updated facility, tools needed and a friendly, encouraging work environment. - **Duties include;** meeting...


  • London, Canada London Infiniti & South London Nissan Full time

    _South London Infiniti Nissan is looking for an enthusiastic, results-oriented Customer Service Advisor with exceptional customer service skills to join our busy Service Team! _ - **Position includes**; competitive pay plan, benefits, paid for training, updated facility, tools needed and a friendly, encouraging work environment. - **Duties include;** meeting...


  • London, Canada Leavens Chrysler Full time

    Leavens Chrysler Dodge Jeep Ram is looking for an **experienced Service Advisor!** When customers come to Leavens Chrysler, they look to us to provide unmatched customer care and an experience that’s second to none. If you share our passion for representing a high-quality brand, we would like to hear from you. **Duties and responsibilities**: -...


  • London, Canada MEINEKE CAR CARE Full time

    Overview: **Responsibilities**: - Greet customers and assist them with their service needs - Provide recommendations on necessary repairs and services based on dealership guidelines - Upsell additional services to meet customer needs - Schedule appointments and maintain customer records - Communicate effectively with the service team to ensure timely...

  • Service Advisor

    2 weeks ago


    London, Canada AutoCanada Inc. Full time

    **Service Advisor** **London Kia** **London, ON** We are looking for** **an experienced **Service Advisor** who is passionate about delivering an exceptional customer experience to join our growing team! We're looking for a friendly and motivational individual to fill this position. You will play a key role in curating the service experience for our valued...

  • Service Advisor

    2 months ago


    London, Canada AutoCanada Inc. Full time

    **Service Advisor** **London Honda** **London, ON** We are looking for - ** **a - **Service Advisor** who is passionate about delivering an exceptional customer experience to join our growing team! London Honda - ** **is looking for a friendly and motivational individual to fill this position. You will play a key role in curating the service experience...

  • Service Advisor

    5 days ago


    London, Canada AutoCanada Inc. Full time

    **Service Advisor** **London Kia** **London, ON** We are looking for** **an experienced **Service Advisor** who is passionate about delivering an exceptional customer experience to join our growing team! We're looking for a friendly and motivational individual to fill this position. You will play a key role in curating the service experience for our valued...

  • Service Advisor

    1 month ago


    London, Canada AutoCanada Inc. Full time

    **Service Advisor** **London Honda** **London, ON** **London Honda** is an **AutoCanada dealership,** and we are looking for a **FT Service Advisor** to join our growing team! **Position Overview**: Documents customer concerns and advises customers on recommended and required maintenance and repairs. Prepares accurate cost estimates for labour and parts,...

  • Service Advisor

    2 weeks ago


    London, Canada AutoCanada Inc. Full time

    **Service Advisor** **London Honda** **London, ON** **London Honda** is an **AutoCanada dealership,** and we are looking for a **FT Service Advisor** to join our growing team! **Position Overview**: Documents customer concerns and advises customers on recommended and required maintenance and repairs. Prepares accurate cost estimates for labour and parts,...

  • Service Advisor

    2 months ago


    London, Canada Subaru of London Full time

    We are currently seeking a highly personable individual to fulfill the role of Service Advisor here at Subaru of London. The primary responsibility of the Service Advisor will be to serve as the intermediary between our customers and our service Technicians. This entails guaranteeing the delivery of exceptional customer service by engaging with customers to...

  • Service Advisor

    3 days ago


    London, Canada Highbury Ford Sales Ltd Full time

    Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Service Advisor. As a Service Advisor, you will be the primary point of contact for customers at our dealership. Your role will involve providing exceptional customer service, coordinating automotive repairs, and maximizing sales opportunities. **Duties**: -...


  • London, Canada Canadian Tire Full time

    Are you ready to join Canada's most-shopped general merchandise retailer, with over 500 stores from coast to coast? Canadian Tire offers customers a unique mix of products and services through three specialty categories in which the organization is the market leader - automotive parts, accessories and service; sports and leisure products; and home...