Lead Protection Agent

6 months ago

Ottawa, Canada The Ottawa Hospital Full time

**Rotation/Shifts**:
Days, evenings and nights, including weekends, 8 and 12 hours shifts.
- For information purposes only - The Hospital reserves the right to change.

**Basic Requirements**:

- Two-year college diploma in Police Foundations or equivalent;
- CPR and First Aid certificates;
- Government of Ontario Security Guard License;
- Five (5) years of experience in the fields of security, police, corrections or military;
- One (1) year of experience leading others or a team of Protection Agents;
- Knowledge of emergency and security principles;
- Working knowledge of Microsoft Excel, Outlook, Word;
- Ability to communicates effectively with people at all levels. Considers the purpose of communications as well as other key factors in deciding what to communicate and how to deliver the message;
- Highly developed problem solving, judgment and decision-making skills required to deal with unexpected situations or issues and to respond to life safety/emergency situations;
- Demonstrated ability to effectively lead Security staff as well as external security service and experience leading a team of protective agents and extensive knowledge of security in a Hospital;
- Ability to exercise, judgement, tact, diplomacy, and strict confidentiality are mandatory;
- Ability to independently identify and resolve situations that could compromise the safety or well-being of patients, residents, students, employees, volunteers, physicians, and visitors.

All TOH staff are accountable for providing quality and safe care to patients. The Ottawa Hospital is an equal opportunity employer. Upon request, accommodations due to a disability are available throughout the recruitment process

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