Head Server
3 weeks ago
Responsibilities:
- Provide excellent customer service and ensure guest satisfaction
- Train and supervise servers to ensure smooth operations
- Take food and drink orders and relay them to the kitchen and bar staff
- Serve food and beverages to guests in a timely manner
- Upsell menu items and promote specials to increase revenue
- Handle guest inquiries, concerns, and complaints professionally
- Assist with setting up and breaking down tables and dining areas
- Maintain cleanliness and sanitation standards in the dining area
- Collaborate with kitchen staff to ensure efficient food preparation and delivery
**Requirements**:
- Previous experience in a similar role or as a server in a high-volume restaurant
- Strong knowledge of food handling, safety, and sanitation practices
- Excellent customer service skills with a friendly and professional demeanor
- Ability to work in a fast-paced environment while maintaining attention to detail
- Basic math skills for handling payments and making change accurately
- Ability to multitask and prioritize tasks effectively
- Flexibility to work evenings, weekends, and holidays as needed
Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned.
**Job Types**: Full-time, Part-time
**Salary**: From $40,000.00 per year
**Benefits**:
- Dental care
- Extended health care
- Vision care
Schedule:
- 8 hour shift
- Evening shift
- Monday to Friday
- Night shift
- Weekends as needed
**Experience**:
- serving: 1 year (preferred)
**Language**:
- English (preferred)
Licence/Certification:
- Smart Serve (preferred)
- ProServe (preferred)
Ability to Commute:
- Calgary, AB T2S 0B2 (required)
Ability to Relocate:
- Calgary, AB T2S 0B2: Relocate before starting work (required)
Work Location: In person
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