IT Project Manager

1 month ago

Toronto, Canada Apogee IT Services Canada Full time

**IT Project Manager, **Apogee IT Services, Toronto, ON

At _Apogee IT Services,_ you can be part of a dynamic and collaborative organization committed to aim high and expect more.

The goal of the **Project Manager** is to assure that all projects are delivered on time and on budget. There is a priority focus on assuring the _ultimate client experience_ is delivered throughout the project. We educate our clients, assess their needs, design solutions and project manage delivery of all involved parties.

The **Project Manager** will work closely with team members, engineers, clients, consultants, and vendors to ensure that all project requirements, deadlines, and schedules are on track and within budget.

The **Project Manager** will be engaged from the proposal process providing oversight of the process to assure timely creation of proposals by engaged parties. The Project Manager will play a critical role through the multiple phases of a project by providing consistent communication to staff, clients and external resources.

The role will be a _key contributor_ to helping reach revenue goals and achieve business metrics. The role’s success will be measured on the Project Manager’s overall ability to deliver projects on-time and on-budget and to achieve survey results that are consistent with delivering the _ultimate client experience_.

**Responsibilities**:

- **Project Development**

*Submitting project deliverable and preparing status reports using PMI guidelines, MS Project, ConnectWise and industry techniques.

*Responsible for guiding projects through the proposal process from inception - through final client signoff. Assess and coordinate the resources from across the organization and externally required to deliver on the project.

*Create project plans, present to clients, schedule and track success, manage deadlines, drive escalations and deliver projects on time and within budget.
- **Project Management**

*Responsible for moving ongoing opportunities through the project life cycle, including scheduling and conducting meetings, developing new project documents and creating project plans

*Client engagement and other activities to develop relationships with client key contacts and associated vendors, and to keep opportunities moving steadily through the project cycle.

*Ability to manage multiple ongoing projects at the same time.
- **Project Leadership**

*In conjunction with the client executive and technical resources as necessary, ensure ongoing activities are being delivered as scoped

*Identify relevant Apogee resources for the project delivery process with participation from technical and executive resources on technical components to schedule staff, clients and vendors and follow-up with clients appropriately to gain final project signoff and closure.

*Own the project board in ConnectWise to assure timely updates.
- **Reporting**

*Maintain all opportunities within the ConnectWise CRM system in accordance with Apogee standards.

*ConnectWise project oversight - time reporting, expense tracking, documentation (IT Glue). Provide weekly and monthly reports, scoping, target billing, approved projects, customer surveys, utilization, escalation, project updates and reviews.

*Weekly reporting of billable project hours.
- **Leadership**

*Provide guidance to assigned Client Executive (CE) and Engineers to develop their skills for them to act independently and achieve their project goals.

*Work with Engineers to ensure proper tracking of proposal and project opportunities in the ConnectWise system in accordance with Apogee standards.

*Conduct weekly project review meetings with Clients, Engineers and CE’s.

**Job Requirements**:

- Must have a demonstrated track record of managing technical projects
- Must be willing to hold staff, vendors and others accountable
- Must be able to articulate a multi-faceted approach to achieving project success
- Must have excellent written communication skills
- Must be proficient in Microsoft Outlook, Word, Excel and PowerPoint
- Knowledge of a project management methodology (i.e., PMI, MS Project) is a plus
- Excellent time management skills and attention to details
- Strong ability to present complex solutions to non-technical people.

**Work Experience**
- Must have at least 4 years of relevant industry IT experience.
- Must have experience presenting and engaging with business executives.
- MSP experience preferred.

**Education**
- PMP certification preferred.

**Apogee IT Services Canada provided the following inclusive hiring information**:

- We are an equal opportunity employer and consider all qualified applicants equally without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status._
- Accommodation will be provided in all parts of the hiring process as required. Applicants need to make their needs known in advance._

**Job Types**: Full-time, Permanent

Pay: $70,000.0

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