Bilingual Tgs Customer Service- 3rd Party

7 months ago


Edmonton, Canada The Brick Full time

Is this job for you?:
Do you believe in putting the customer first?

Do you love to solve problems and create solutions?

Do you have an exceptional attention to detail?

Trans Global Service is actively seeking to expand our customer service team. We need people with a great customer focused attitude The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in Canada’s largest service repair and installation company

**Responsibilities**:

- Provide courteous, prompt, and professional service to customers over the phone with the goal of resolving customer questions and concerns with first contact resolution
- Work with peers and management to ensure that customer concerns are addressed in the most efficient manner
- Follow up with customers to identify and support their needs
- Offer value-added solutions and promote customer loyalty by providing exceptional customer support
- Correspond with retailers and customers verbally and electronically
- Maintain up to date knowledge of new policies, procedures, and products
- Process routine clerical transactions in between calls
- Communication with TGS’ network of professional service providers

Qualifications:

- Previous experience in a call centre or customer service environment required
- Utmost discretion with confidential customer information
- Excellent data entry and keyboarding skills
- Excellent communication skills, both verbal and written; Bilingual language skills (English & French) are an asset
- Strong attention to detail
- Superior organizational, and multi-tasking skills
- Strong analytical and decision-making skills
- Strong desire to take ownership and accountability of task completion
- Intermediate knowledge in Microsoft Office, particularly Excel, Word, Outlook, and Teams
- Ability to work effectively with and without supervision
- Bilingual in French and English

Bilingualism (French, English - oral and written) is required for the frequent interactions with English and French-speaking customers within our stores, colleagues and/or internal partners/suppliers across Canada

Être bilingue (français, anglais - parlé et écrit) est nécessaire pour les interactions fréquentes avec les clients anglophones et francophones dans nos magasins, les colègues et/ou les partenaires/fournisseurs internes à travers le Canada

Why Transglobal:

- A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family
- Competitive remuneration package that will commensurate with experience
- Career progression potential with plenty of access to ongoing personal and professional development
- Employee discounts
- A dynamic environment to showcase your leadership talents.

**_

Attach your CV and tell us why you would be a great fit at Transglobal



  • Edmonton, Canada Transglobal Full time

    Is this job for you?: **About Trans Global Service** Trans Global Service (TGS) is the service organization of the LFL Group. With more than 300 team members across Canada, we provide appliance and furniture repair, installation and assembly services for customers of LFL Group’s Leon’s, The Brick and commercial retail banners as well as for a wide range...


  • Edmonton, Canada The Brick Full time

    Is this job for you?: **About Trans Global Service** Trans Global Service (TGS) is the service organization of the LFL Group. With more than 300 team members across Canada, we provide appliance and furniture repair, installation and assembly services for customers of LFL Group’s Leon’s, The Brick and commercial retail banners as well as for a wide range...


  • Edmonton, Canada Perativ Full time

    Salary: **JOB SUMMARY** Since 2005, Access Cash General Partnership, operating as part of Perativ, has been a market leader in ATM services and technology. Operating ATMs for banks (such as BMO and RBC), major retailers (such as Walmart Canada), and a multitude of other businesses, under brand names: Ezee ATM and Access Cash, and its 100+ team members...


  • Edmonton, Canada Perativ Full time

    **JOB SUMMARY** Since 2005, Access Cash General Partnership, operating as part of Perativ, has been a market leader in ATM services and technology. Operating ATMs for banks (such as BMO and RBC), major retailers (such as Walmart Canada), and a multitude of other businesses, under brand names: Ezee ATM and Access Cash, and its 100+ team members provide...


  • Edmonton, Canada My Studio Party Full time

    **Audio Technician wanted in Edmonton.** Are you are looking for a weekend job that is fun, that provides you with a flexible work schedule and that allows you to move around and meet new people? My Studio Party has a unique job opportunity waiting for you! - Most parties take place from Friday to Sunday; - A party is 60 minutes long. You will be paid for...


  • Edmonton, Canada The Brick Full time

    Is this job for you?: Do you believe in putting the customer first? Do you love to solve problems and create solutions? Do you have an exceptional attention to detail? Trans Global Service is actively seeking to expand our customer service team. We need people with a great customer focused attitude! The winning combination of team spirit and desire for...


  • Edmonton, Canada Best Buy Auto Service Full time

    Best Buy Auto Service is currently looking for an **Apprentice Automotive Service Technician** We are looking for a **1st, 2nd, or 3rd** year apprentice**. **At Best Buy Auto Service we give you the opportunity to work in a positive and encouraging environment and to advance your career. Customer service to is very important to us, so its key that you can...

  • Service Advisor

    6 months ago


    Edmonton, Canada Trimac Transportation, Ltd (ND) Full time

    **Service Advisor (North America)** **Bilingual in French and English preferred** **WHY TRIMAC?** **THE ROLE** The Service Advisor will be a member of a team accountable for the ongoing delivery of services to the Truck Line group by dealing with all preventative issues that arise for our equipment. **RESPONSIBILITIES** - Being the face of National Tank...


  • Edmonton, Canada Total Credit Recovery Limited Full time

    We’re looking for **Junior, Intermediate, and Senior 3rd Party Debt Collection Agents/ Debt Counsellors to work from the comfort of their home in the Toronto area.** Ideally, you will possess strong communication skills, be computer savvy, and be confident in your ability to speak to debtors regarding payments. Prior experience in collections is not...


  • Edmonton, Canada Transglobal Full time

    Is this job for you?: Do you believe in putting the customer first? Do you love to solve problems and create solutions? Do you have an exceptional attention to detail? Trans Global Insurance is actively seeking to expand our customer service team. We need people with a great customer focused attitude! The winning combination of team spirit and desire for...


  • Edmonton, Canada Loshen & Crem Full time

    **About Us**: At Loshen & Crem, we're not just skincare enthusiasts; we're passionate advocates for healthy, radiant skin. With a commitment to excellence and a touch of fun, we're dedicated to raising the industry's standards and providing our clients with unparalleled service. Our boutique is a haven where beauty meets expertise. Our approach is based on...


  • Edmonton, Canada The Brick Full time

    Est-ce un emploi pour vous?: Do you believe in putting the customer first? Do you love to solve problems and create solutions? Do you have an exceptional attention to detail? Trans Global Insurance is actively seeking to expand our customer service team. We need people with a great customer focused attitude! The winning combination of team spirit and...


  • Edmonton, Canada Transglobal Full time

    Est-ce un emploi pour vous?: Do you believe in putting the customer first? Do you love to solve problems and create solutions? Do you have an exceptional attention to detail? Trans Global Insurance is actively seeking to expand our customer service team. We need people with a great customer focused attitude! The winning combination of team spirit and...


  • Edmonton, Alberta, Canada EmergencyMD Full time

    Job Title:Collections Specialist - EdmontonLocation:Edmonton, ABSalary:$60,000 - $80,000 per yearCompany OverviewVelocity Truck Centres Canada is a leading provider of trucking solutions in Western Canada. With 18 branches across Alberta and British Columbia, we offer unparalleled support through a range of services including sales, vehicle maintenance,...


  • Edmonton, Canada Aventura Marketing INC Full time

    Aventura Marketing has been ranked the 44th Fastest-Growing business in the country by Globe and Mail. To support growth, we are looking for bilingual _ Tagalog and English-speaking Sales & Customer service Representative to join our sales team._ Why Choose Us? Personalized coaching and mentoring Professional and fun working and learning...


  • Edmonton, Canada The Brick Full time

    Is this job for you? Do you believe in putting the customer first?Do you love to solve problems and create solutions?Do you have an exceptional attention to detail?Trans Global Insurance is actively seeking to expand our customer service team. We need people with a great customer focused attitude! The winning combination of team spirit and desire for career...

  • Customer Service Agent

    6 months ago


    Edmonton, Canada Pyxis Customer Solutions Ltd. Full time

    **Job Overview** Pyxis Customer Solutions is a fast-growing debt solutions company, where we strive to provide outstanding customer service to our customers through access to resources and education to assist individual’s credit challenges. We are a forward-thinking employer offering a supporting, caring and positive environment for our...


  • Edmonton, Canada Trimac Transportation & Family of Companies Full time

    Overview: Are you a highly motivated self-starter who continually looks for new opportunities and initiatives to drive change across the organization? Are you looking for a creative, challenging job that contributes to your community's way of life in a stable industry? Are you highly collaborative and believe that the best results are achieved through...


  • Edmonton, Canada Pyxis Customer Solutions Ltd. Full time

    **Job Overview** Pyxis Customer Solutions is a fast-growing receivables management company with a high focus on technology driven solutions. We are a forward-thinking employer offering a supporting, caring and positive environment for our employees. We are currently looking to fill an IT support position within our IT Department located in our Edmonton,...


  • Edmonton, Canada L&M Tirecraft Full time

    **BUSY Edmonton Automotive LOCATION LOOKING FOR 2nd or 3rd Year Apprentice** - **FLEXIBLE HOURS..**: - **EMPLOYER PAID BENEFIT PACKAGE.**: - **ABOVE AVERAGE MARKET WAGE.**: - **MUST HAVE AUTOMOTIVE KNOWLEDGE BUT WILLING TO TRAIN**: - **MUST HAVE A CURRENT DRIVERS LICENSE**: - **If you are looking to advance your career with a successful company, we want...