Dispatcher/customer Service

2 months ago

Etobicoke, Canada Binners Full time

We are looking for someone who works hard with a positive attitude. Someone who likes to learn new things, is flexible, and enjoys working with a team.
Our Values are to:
1) Always Communicate
2) Work Hard
3) Be on time
We look for anyone joining the team to share in caring of these values in their work responsibilities.

Duties and Responsibilities:

- Engage and connect with our customers
- Managing customer inbound phone calls
- Entering order requests with details into the system
- Provide office administration and operational support
- Preparing notices, entering payments in our systems, and scheduling orders and maintenance
- Produce statement of accounts as required
- Contacting customers for aged accounts and prepare necessary collection notices
- Collect information and feedback from clients
- Other duties as assigned

Desired Skills and Experience:

- Must be ambitious and willing to learn
- Administrative background or experience
- Strong communication skills both written and verbal
- Strong customer service orientation and delivery
- Ability to respond and express ideas clearly in written and oral communication
- Ability to work both independently and as a part of a team
- Capability of learning new technology/software quickly
- Sound analytical and problem-solving skills
- Proven organizational and time management skills

**Salary**: From $42,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- Vision care

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Etobicoke, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Administrative: 1 year (preferred)

Work Location: In person

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