Client Concierge

7 months ago

Remote, Canada Aurum Group Full time

We are a full-service dental company, with dental facilities across Canada and U.S. We offer a competitive salary package, benefits, paid vacation, pension plan and an exciting career in the dental industry.

**Performance Requirements and Expectations**:

- Supporting our Atlantic Canada Regional Sales Manager
- Cold calling and setting up appointments for our Eastern Regional Sales Manager ahead of traveling throughout Atlantic Canada.
- Work closely with our marketing, social media, and lab support teams
- Providing exceptional customer service to existing customers
- Contacting customers regarding promotional specials and education events.
- Updating and maintaining customer database
- Upselling promotions and products
- Introducing new innovative systems and products to the customers

**Skills and Qualifications**:

- Excellent oral communication skills and phone manners
- Dental background would be a definite asset
- Previous customer service experience would be a must
- English and French bilingual would be ideal
- Must reside in Atlantic Canada**

**Why you should work here**
- Work-Life-Balance
- Team environment, which provides opportunity to collaborate with your colleges.
- Continuing education; we believe in helping you succeed
- Loyalty in all relationships, both internal and external to the company. Committed to a long-term career path and sustained professional growth within the company
- Opportunity to grow within the company

**Benefits**:

- Dental care
- Extended health care

Application question(s):

- Do you have Customer Service Experience?
- Do you have dental education or experience in dental?
- Are you bilingual in English and French?
- Are you based in Atlantic Canada?

Work Location: Remote

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